Site Reliability Engineer

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November 26

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ScalePad

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SaaS • Compliance • Security

ScalePad is a company that provides a comprehensive platform for Managed Service Providers (MSPs) to enhance client engagement and operational efficiency. With products like Lifecycle Manager, Backup Radar, and Cognition360, ScalePad offers solutions that streamline compliance, backup monitoring, and client communications. Their platform integrates seamlessly with third-party tools to offer a cohesive ecosystem that empowers MSPs to deliver superior client experiences and strategic insights. ScalePad is committed to innovation and excellence, helping MSPs transform and scale their offerings with automation and data-driven insights.

201 - 500 employees

☁️ SaaS

📋 Compliance

🔐 Security

💰 Private Equity Round on 2021-07

📋 Description

• Ensure the reliability, scalability, and efficiency of our infrastructure and development platforms • Support developer experience, automate operational tasks, and optimize system performance • Monitor and optimize system performance using observability tools like Prometheus and Grafana • Participate in the 24/7 on-call rotation, responding to and resolving system outages • Document incident responses and contribute to post-mortem analysis to improve system resilience

🎯 Requirements

• Strong proficiency in system operations, observability, and infrastructure monitoring • Full understanding of AWS offerings, including core compute, networking, storage, IAM • Experience with Infrastructure as Code (IaC) tools such as Terraform • Proficiency in scripting and automation using Python, Bash, or equivalent languages • Base knowledge of Java, Go, and Python is a strong plus • Knowledge of CI/CD pipelines and best practices for continuous integration and delivery • Experience with containerization and orchestration technologies such as Kubernetes and Docker • Familiarity with Agile methodologies and DevOps culture

🏖️ Benefits

• 100% medical and dental coverage fully employer-paid • RRSP matching after one year of employment • Monthly stipend to help offset the costs of the hybrid experience • Annual budget for professional development • Unlimited flex-time policy