Web Experience Manager

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ScalePad

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

📋 Compliance

🔐 Security

💰 Private Equity Round on 2021-07

SaaS • Compliance • Security

ScalePad is a company that provides a comprehensive platform for Managed Service Providers (MSPs) to enhance client engagement and operational efficiency. With products like Lifecycle Manager, Backup Radar, and Cognition360, ScalePad offers solutions that streamline compliance, backup monitoring, and client communications. Their platform integrates seamlessly with third-party tools to offer a cohesive ecosystem that empowers MSPs to deliver superior client experiences and strategic insights. ScalePad is committed to innovation and excellence, helping MSPs transform and scale their offerings with automation and data-driven insights.

📋 Description

• Manage ScalePad's Website End-to-End, ensuring every page delivers an intuitive, engaging, and high-performing experience. • Own web projects from intake to launch, partnering with stakeholders to transform content into exceptional digital experiences. • Design and develop campaign landing pages, product launch pages, and other engaging tools. • Own and evolve our Sanity CMS, creating scalable content models and workflows. • Develop and evolve a modular web design system and reusable component library. • Manage the health and reliability of ScalePad's website by proactively monitoring performance, accessibility, and overall user experience. • Leverage AI-powered development tools to accelerate page development and automate workflows. • Partner closely with Demand Generation and Marketing Operations to improve web discoverability and performance through analytics.

🎯 Requirements

• 5+ years of experience managing websites or digital experiences in a B2B SaaS environment. • Experience with Sanity CMS is a plus, including building content models, reusable components, publishing workflows, governance, and scalable authoring experiences. • Strong understanding of modern web design principles, UX, accessibility (WCAG), responsive design, information architecture, and conversion-focused user experiences. • Strong visual design skills with an exceptional eye for layout, typography, hierarchy, and interaction design. • Comfortable creating web mockups and prototypes in Figma and collaborating with Creative to deliver polished digital experiences. • Experience building responsive websites using modern front-end technologies (HTML, CSS, JavaScript, React/Next.js or similar frameworks). • Experience using AI-assisted development tools such as Claude Code, Codex, Cursor, or similar to accelerate web development, automate workflows, and improve productivity. • Working knowledge of SEO, Answer Engine Optimization (AEO), website architecture, and technical best practices. • Proven experience using analytics, experimentation, heatmaps, and user behaviour insights to continuously improve website performance. • Excellent project management and stakeholder management skills.

🏖️ Benefits

• Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching. • Parental leave programs are in place to support you and your family when it matters most. • Join opt-in mentorship programs and learn directly from founders and senior leaders. • Access an annual professional development budget to level up your skills, your career, and your impact. • Work with brand new, top-of-the-line hardware and equipment. • Receive a monthly stipend to help you create an effective hybrid or remote work environment. • Take care of yourself with 100% employer-paid benefits.