Scalepex
B2B • HR Tech • Artificial Intelligence
Scalepex is a minority-owned company that specializes in talent solutions to help businesses scale and achieve their strategic goals. Leveraging a combination of creativity, strategy, and execution, Scalepex uses a unique AI platform to enhance the quality of talent, providing staffing and placement services to industries such as technology, finance, healthcare, and more. Their approach focuses on individualized support, cost management, and strategic consultation across areas like mergers and acquisitions, software development, data enablement, and more. With a strong emphasis on social responsibility, Scalepex aims to connect underserved communities with world-class opportunities, ensuring both client success and personal and professional satisfaction for their team members.
Lead Product Manager – Omni-Channel Communications
2 days ago
Scalepex
B2B • HR Tech • Artificial Intelligence
Scalepex is a minority-owned company that specializes in talent solutions to help businesses scale and achieve their strategic goals. Leveraging a combination of creativity, strategy, and execution, Scalepex uses a unique AI platform to enhance the quality of talent, providing staffing and placement services to industries such as technology, finance, healthcare, and more. Their approach focuses on individualized support, cost management, and strategic consultation across areas like mergers and acquisitions, software development, data enablement, and more. With a strong emphasis on social responsibility, Scalepex aims to connect underserved communities with world-class opportunities, ensuring both client success and personal and professional satisfaction for their team members.
📋 Description
• Own the end-to-end omni-channel communication strategy across email, push, SMS, in-app, and emerging channels. • Define roadmaps for onboarding, lifecycle, and engagement journeys for enterprise clients. • Establish KPIs and measure the impact of communication on user behavior and program outcomes. • Work hands-on in Braze (or similar platforms) to build campaigns, templates, data mappings, and triggers. • Partner with Engineering, Data, and Scalepex nearshore CRM teams to deliver personalized, data-driven journeys. • Collaborate with client stakeholders across wellbeing, health, and digital experience. • Implement governance, best practices, and platform standards for communications. • Run experiments, launch A/B tests, analyze performance, and optimize continuously. • Ensure all communications are compliant, aligned to client brand, and user-centric.
🎯 Requirements
• 5–7+ years in lifecycle marketing, CRM product ownership, product growth, or omni-channel communications. • Deep experience with Braze, Iterable, SFMC, or similar lifecycle platforms. • Strong understanding of segmentation, triggers, behavioral design, and personalization at scale. • Experience partnering with engineering and data teams to define requirements and technical needs. • Analytical mindset — comfortable evaluating funnels, performance metrics, and behavior insights. • Ability to lead projects, influence stakeholders, and align cross-functional teams. • Experience in healthcare, wellbeing, or behavioral change is a strong plus (not required).
🏖️ Benefits
• Competitive compensation • Opportunity to lead communication strategy for enterprise programs • Collaborative culture working with bilingual nearshore specialists • Exposure to multiple industries and large-scale product ecosystems • Fast growth environment with leadership autonomy
Apply NowSimilar Jobs
November 20
Ottimate
51 - 200
Senior Product Manager at Ottimate overseeing AI-based invoice capture and automation strategies. Leading cross-functional collaboration aimed at enhancing document understanding and validation.
November 20
Product Owner overseeing product lifecycle from strategy to delivery in technology consulting. Collaborating across teams and integrating user feedback for high-impact solutions.
November 20
Product Manager at Derevo developing innovative data-driven solutions while collaborating with cross-functional teams. Leading the discovery process to align product design with client needs and expectations.
🗣️🇪🇸 Spanish Required
November 13
Senior Product Owner leading product initiatives and managing backlog at MedTrainer. Focused on healthcare SaaS platform with emphasis on user needs and team collaboration.
🇲🇽 Mexico – Remote
💵 $50k - $65k / month
💰 $43M Series B on 2022-04
⏰ Full Time
🟠 Senior
✅ Product Manager
November 13
Senior Product Manager responsible for defining product vision and collaborating with engineers at MedTrainer. Driving product initiatives in a remote role from Mexico.
🇲🇽 Mexico – Remote
💵 $50k - $65k / month
💰 $43M Series B on 2022-04
⏰ Full Time
🟠 Senior
✅ Product Manager
🗣️🇪🇸 Spanish Required