ScaleSource
Recruitment • HR Tech • B2B
ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.
Customer Service Representative – Administrative Support
Job not on LinkedIn
October 13
🇲🇽 Mexico – Remote
💵 $1.2k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
ScaleSource
Recruitment • HR Tech • B2B
ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.
📋 Description
• Handle inbound/outbound calls, email, and SMS via RingCentral; log clean notes in the CRM. • Pre‑qualify leads, schedule estimates/installs, and send confirmations/reminders. • Support sales: prepare/follow up on estimates; coordinate with operations and vendors. • Run light AR/AP in QuickBooks Online: invoices, payments, weekly basic reconciliations. • Permits: submit, track, close; keep tidy digital records. • Update orders/contracts • Produce simple status and metric reports; keep files up to date in Google/Microsoft.
🎯 Requirements
• 2+ years in Customer Service / Office Admin / AR‑AP. • Hands‑on QuickBooks Online (invoices, payments, reconciliation). • RingCentral/VoIP: queues, transfers, VM, SMS. • Disciplined CRM usage (JobNimbus/HubSpot or similar): clean data, notes & follow‑ups. • English B2+ (spoken/written). Spanish fluent/advanced. • Full‑time availability in US business hours. • Professional remote setup: ≥ 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset.
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