Senior CRM Content Manager

Job not on LinkedIn

🔥 1 minute ago

🇮🇹 Italy – Remote

💵 €45k - €50k / year

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

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Scalian

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚀 Aerospace

🎖️ Defense

Consulting • Aerospace • Defense

Scalian is a European engineering and consulting group that provides systems and software engineering, embedded software, simulation and supervision, test bench and trial systems, and unmanned systems (drones). It delivers digital solutions including software development, cloud and platform engineering, artificial intelligence and cybersecurity, plus operational excellence services such as supply chain, program and project management, and sustainability consulting. Scalian serves sectors including aerospace, defense, energy, mobility and financial services; the group reports about €550M revenue, operates in 12 countries and employs roughly 6,000 people.

📋 Description

• Translate campaign briefs into clear technical and creative requirements aligned with brand guidelines and communication objectives • Monitor agency activities, production milestones, and delivery timelines • Proactively manage issues and potential delays • Manage operational curation, adaptation, and localization of content for ongoing CRM campaigns and selected communication channels • Support implementation, testing, and operational rollout of new communication channels, including in-app messaging and advanced digital formats • Participate in cross-functional projects improving CRM communication efficiency and digital customer engagement • Support GenAI-driven content adaptation, chatbot campaign deployment, and new digital communication solutions • Coordinate activities across internal stakeholders and external partners

🎯 Requirements

• Senior-level experience in CRM management, digital marketing operations, or content management, preferably in international and multi-brand environments • Proven project management and coordination experience involving multiple stakeholders and external partners • Good understanding of CRM communication channels, including Email, Push Notifications, SMS, and in-app messaging • Experience coordinating creative and digital agencies and managing content production workflows • Knowledge of HTML email structures, digital assets, and technical quality assurance processes, including rendering, tracking, and accessibility validation • Familiarity with content localization, brand guidelines, and multi-channel content adaptation • Interest in emerging digital technologies, including GenAI applications and chatbot solutions • Excellent written and spoken English for communication with international stakeholders • Fluent Italian • Fluent English, oral and written • Strong analytical mindset and problem-solving ability • Excellent organizational, planning, communication, and stakeholder management skills • Ability to work autonomously, take ownership, coordinate activities, and manage multiple priorities

🏖️ Benefits

• Build a tailor-made career path through varied missions and career bridges • Large training catalog delivered by the internal Academy • Attractive social framework including telework agreement, crèches, social coverage, flexibility, and soft mobility • Opportunities to contribute to R&D topics or participate in internal projects • Friendly team environment

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