Chief of Staff – Strategy & Operations

Job not on LinkedIn

🔥 12 hours ago

🇨🇾 Cyprus – Remote

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

👻 Ghost score 10%

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Logo of SCARPEL TELECOM

SCARPEL TELECOM

51 - 200 employees

Founded 2017

📡 Telecommunications

☁️ SaaS

🔐 Security

Telecommunications • SaaS • Security

SCARPEL TELECOM is a communications company specializing in A2P (application-to-person) messaging and enterprise SMS delivery. It provides a cloud messaging platform, APIs (SMS HTTP API, SMPP), short codes, push/messenger integrations, rich communication features, message cascade, SMS Firewall and two-factor authentication services, and global carrier connectivity to help businesses send personalized, secure, and high-delivery-rate messages. The company emphasizes security, scalable pay-as-you-go SaaS billing, CRM integration, and 24/7 support for B2B customers.

📋 Description

• Serve as the CEO's right hand on business • Turn company priorities into plans with owners and deadlines • Track company targets, actions, owners, deadlines, and follow-ups • Monitor key commercial and operational numbers, including margin, volumes, client portfolios, pipeline, and cost base • Challenge data and provide suggestions to the CEO rather than reports • Build and run a live leadership board of projects and commitments across all functions • Establish weekly and monthly operating rhythms and leadership meetings focused on decisions and follow-through • Redesign processes across commercial flow, quoting, client handovers, and escalations involving Sales, AM/CSM, Carrier Ops, Finance, Legal, and Tech • Lead cross-functional projects end to end and measure their effects • Support organizational work, including function design, key hires, and onboarding • Prepare CEO-level decks, one-pagers, partner and investor materials, and negotiation preparation

🎯 Requirements

• Strong project and programme management, with several parallel tracks driven to closure • Analytical depth; comfortable in BI and spreadsheets • Ability to read a P&L and understand the logic behind the numbers • Ability to reach team and leadership without formal authority • Direct, structured written and oral communication • Self-starter • Business-fluent English • Russian for internal work is a plus • Telecom / A2P messaging background is a strong advantage • Corporate, consulting, PMO, or Chief of Staff profiles from other industries welcome where analytics and independence are strong • Hands-on experience with automations, including HubSpot, Notion, Power BI, and Superset • Daily use of AI as a working tool and ability to build agents around reporting, follow-ups, data preparation, and routine coordination

🏖️ Benefits

• Remote work format • Worldwide position • Work directly with the CEO • Exposure to partner and investor materials • Opportunity to work with AI, automations, BI, and cross-functional company operations

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