SCI Serviclients
51 - 200 employees
Founded 2005
💼 Consulting
🔒 Cybersecurity
🎯 Recruiter
Consulting • Cybersecurity • Recruitment
SCI Serviclients is an IT consulting company focused on making technology better through IT outsourcing, managed services and IT staffing/headhunting. They provide a broad range of IT services and specialties (SAP, Java, . NET, mobile, DevOps, Big Data, BI, databases, integrations/APIs) and are particularly focused on cybersecurity offerings including ethical hacking, pentesting (black/gray/white box), red/blue team exercises, forensics, DDoS testing, cloud/SaaS security analysis, compliance (PCI-DSS, GDPR), and security monitoring/anti-malware tools. Their services target medium and large private and public organizations and include BPO, recruitment, outsourcing and specialized security products and managed security services.
Service Desk Agent – Nocturno
🔥 3 hours ago
🗣️🇪🇸 Spanish Required
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SCI Serviclients
51 - 200 employees
Founded 2005
💼 Consulting
🔒 Cybersecurity
🎯 Recruiter
Consulting • Cybersecurity • Recruitment
SCI Serviclients is an IT consulting company focused on making technology better through IT outsourcing, managed services and IT staffing/headhunting. They provide a broad range of IT services and specialties (SAP, Java, . NET, mobile, DevOps, Big Data, BI, databases, integrations/APIs) and are particularly focused on cybersecurity offerings including ethical hacking, pentesting (black/gray/white box), red/blue team exercises, forensics, DDoS testing, cloud/SaaS security analysis, compliance (PCI-DSS, GDPR), and security monitoring/anti-malware tools. Their services target medium and large private and public organizations and include BPO, recruitment, outsourcing and specialized security products and managed security services.
📋 Description
• Ofrecer soporte técnico de primer nivel a usuarios • Gestionar solicitudes e incidencias relacionadas con usuarios, accesos y servicios corporativos • Realizar un primer diagnóstico técnico para identificar el origen de las incidencias y resolverlas o escalarlas cuando sea necesario • Garantizar una atención ágil, cercana y de calidad
🎯 Requirements
• Al menos 1 año de experiencia en posiciones de Service Desk o soporte IT • Experiencia utilizando ServiceNow y Jira • Conocimientos de Exchange, SharePoint y Microsoft Teams • Experiencia gestionando usuarios, permisos, licencias y cuentas • Capacidad para realizar un primer análisis técnico y priorizar incidencias • Buenas habilidades de comunicación y orientación al usuario.
🏖️ Benefits
• Modalidad 100% remota • Acompañamiento real desde el primer día • Estabilidad y transparencia • Organización del trabajo orientada al descanso
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