Field Application Scientist – Düsseldorf/Frankfurt

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SCIENION

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🧬 Biotechnology

⚕️ Healthcare Insurance

🔬 Science

💰 Venture Round on 2006-07

Biotechnology • Healthcare Insurance • Science

SCIENION is a global leader in precision dispensing technologies for the life sciences and diagnostics industries. With over 20 years of expertise, SCIENION specializes in multiplexed array-based assays, biosensors, and innovative solutions such as single cell isolation and dispensing technologies. Their proprietary products, including the sciFLEXARRAYER and cellenONE, enable high-precision diagnostic tools, facilitating advancements in drug delivery, cell line development, and various research applications for human and veterinary diagnostics, as well as food and environmental testing.

📋 Description

• Deliver customer training, technical presentations, and application guidance to ensure successful use of SCIENION technologies after installation • Act as the primary scientific contact for application questions, troubleshooting, workflow optimization, and field problem-solving • Support customers and internal teams by preparing technical documentation, training materials, and maintaining accurate records of support activities • Collaborate closely with service, support, development, and commercial colleagues to convey customer feedback and enhance the customer experience

🎯 Requirements

• Bachelor’s degree in biomedical engineering, biotechnology, microfluidics, materials science, analytical chemistry, or a related field • Hands-on experience with single-cell processing, NGS, mass spectrometry, medical diagnostics, or biosensor development is highly desirable • Strong scientific communication and training skills, with the ability to explain complex applications to diverse customer audiences • Independent, proactive, solution-oriented mindset with willingness to travel extensively and support customers across multiple countries • Experience in a customer-facing scientific role such as applications support, field support, technical service, or customer training • Ability to work confidently across biology, chemistry, physics, and engineering topics • Fluent English required; additional European languages are a strong advantage • Commercial awareness and business understanding, while maintaining focus on after-sales support and customer success

🏖️ Benefits

• Competitive salary and benefits package • Work with cutting-edge technologies in a dynamic, international environment • High level of autonomy and direct impact on customer success, scientific adoption, and service quality • Professional development through exposure to diverse applications, customers, and global markets