Head of Retail

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Sculpted by Aimee

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

💄 Beauty

Healthcare • Manufacturing • Beauty

Sculpted by Aimee is a beauty and skincare brand that offers a diverse range of makeup and skincare products tailored to enhance natural beauty. The brand is known for its multi-purpose hero products that make beauty routines simple and effective. Sculpted by Aimee prioritizes cruelty-free ingredients and sustainable practices while providing personalized experiences such as quizzes for product matching and in-person consultations.

📋 Description

• Define and execute the retail strategy across flagships and counters in line with broader brand and commercial objectives • Identify opportunities to drive retail growth across existing locations, new sites, and future market expansion • Own retail budgets, forecasting and trading cadence, ensuring sales plans are robust and actionable • Partner with senior leadership on decisions relating to store openings, closures, relocations and investment priorities • Lead all flagship stores and retail counters to achieve and exceed key commercial KPIs including sales, ATV, conversion, productivity and profitability • Monitor store and counter performance closely, identifying risks and opportunities and implementing actions quickly • Drive local initiatives to increase footfall, customer acquisition, customer retention and repeat purchase • Ensure a constantly strong customer experience across all locations • Own end-to-end retail operations including processes and policies • Implement strong operational controls across stock management, staffing, store compliance, reporting and loss prevention • Work cross-functionally with supply chain, finance, marketing and eCommerce to optimise execution and stock availability • Develop operating frameworks that support both day-to-day excellence and future expansion into new markets • Lead, coach and develop a high-performing retail management team across stores, counters and operations • Champion a best-in-class customer journey rooted in the Sculpted by Aimee brand • Collaborate with Marketing teams on launches, campaigns, and in-store activations

🎯 Requirements

• Significant experience in senior retail leadership, ideally within beauty, cosmetics or premium consumer retail • Proven track record managing multi-site retail operations, including stores and/or counters • Strong commercial acumen with the ability to drive both sales performance and profitability • Experience building or scaling operational processes in a fast-paced, growing business • Passion for customer experience, service excellence and physical brand execution • Strong leadership, coaching and people-development capability • Highly organised, data-driven and action-oriented, with the ability to move between strategy and execution

🏖️ Benefits

• Strong commercial performance • Operational excellence across every physical touchpoint • Premium, on-brand and service-led customer experience • Flexible working hours