Legal Operations Manager

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $112k - $163k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SeatGeek

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🛍️ eCommerce

⚽ Sports

💰 $238M Series E on 2022-08

eCommerce • Entertainment • Sports

SeatGeek is a mobile-focused ticket platform that allows users to buy and sell tickets for live events such as sports, concerts, and theater performances. With an easy-to-use interface, SeatGeek integrates event listings, ticket purchasing, and resale in one place. The platform enhances the user's experience by offering personalized recommendations and insights into event trends. Furthermore, SeatGeek provides a comprehensive array of listings for major sports, music, and entertainment events, positioning itself as a go-to source for fans seeking tickets. The company's operations and offerings emphasize a seamless experience in accessing and enjoying live entertainment.

📋 Description

• In partnership with other teams, own the legal tech stack: evaluate, select, implement, and manage software and AI-powered tools to improve the performance and efficiency of the team • Partner with IT and procurement to ensure tools are properly integrated, adopted, and continuously optimized • Build and maintain dashboards and reporting infrastructure to give leadership visibility into department performance • Map and audit current legal workflows to identify bottlenecks, redundancies, and improvement opportunities • Design and implement scalable processes for high-volume legal work • Develop and maintain standard operating procedures, playbooks, and self-service resources for internal clients • Manage relationships with outside counsel and legal vendors, including rate negotiations, matter budgeting, and invoice review • Implement and enforce billing guidelines; analyze outside counsel spend and identify cost savings • Manage legal billing and e-billing software and matter management systems • Build and maintain legal department KPIs, scorecards, and operational reporting • Support annual budgeting, forecasting, and financial reporting for the legal department • Drive special projects and cross-functional initiatives • Build and curate a legal knowledge management system (templates, precedents, FAQs, training materials) • Deliver training sessions to legal and non-legal stakeholders on processes, tools, and self-service resources • Create onboarding programs for new legal team members • Oversee and optimize compliance with multiple government relations regulatory requirements, including tracking and filing of required lobbying and political giving disclosures • Support board and stockholder administration as needed, including maintaining the action tracker, filing consents, minutes, and meeting materials, and coordinating upcoming approvals • Manage annual renewal of foreign qualifications across all registered jurisdictions, tracking deadlines and filing requirements to ensure timely compliance • Support administration of company's equity plans, including processing award releases, maintaining cap table records, coordinating quarterly grant cycles, and ensuring compliance with applicable securities and tax requirements

🎯 Requirements

• 5+ years of experience in legal operations, law firm management, management consulting, or a closely related field • Deep familiarity with legal technology (CLM platforms, matter management systems, e-billing tools, contract repositories) • Demonstrated experience leading process improvement initiatives from diagnosis through implementation • Strong analytical skills • Exceptional project management skills with the ability to manage multiple workstreams simultaneously • Outstanding written and verbal communication skills; ability to present complex topics clearly to executives • Collaborative approach, and proven ability to build trust with attorneys and business stakeholders • Experience at a high-growth technology company • Familiarity with AI tools being applied in a legal context • Familiarity with data privacy and information governance • CLOC or PMP certification

🏖️ Benefits

• Equity stake • Discretionary annual bonus • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Eligible for the SG discretionary annual bonus based on individual and company performance • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music