SECRA
SECRA est une entreprise suisse, basée à Genève et active depuis plus de 30 ans dans le domaine de la communication radio numérique et analogique (talkie-walkie). Cette PME a forgé une solide réputation de fiabilité technique et de rigueur organisationnelle, notamment grâce à son SAV aussi rapide qu’efficace.
1 - 10 employees
Founded 2011
Customer Care – Host & Guest Specialist
Job not on LinkedIn
November 14
🗣️🇩🇪 German Required
SECRA
SECRA est une entreprise suisse, basée à Genève et active depuis plus de 30 ans dans le domaine de la communication radio numérique et analogique (talkie-walkie). Cette PME a forgé une solide réputation de fiabilité technique et de rigueur organisationnelle, notamment grâce à son SAV aussi rapide qu’efficace.
1 - 10 employees
Founded 2011
📋 Description
• 2nd-level support for guests • Comprehensive support for hosts • Identify and resolve technical issues • Build and maintain sustainable customer relationships • Expand the knowledge base and self-service tools
🎯 Requirements
• Experience in IT support or customer service • Strong technical aptitude • Proficient with Office applications, CRM systems, and SaaS tools • Fluent in German and English
🏖️ Benefits
• Company pension scheme • A variety of health benefits through our Wellhub partnership
Apply NowSimilar Jobs
November 14
Senior Manager Customer Experience leading projects to enhance customer journeys at Sixt. Focus on strategic management and analytics for improved customer satisfaction and retention.
🗣️🇩🇪 German Required
November 14
Quality Management role ensuring standards post car purchase for customers at Autohero. Analyzing car damages, coordinating with workshops and ensuring positive customer experience.
🗣️🇩🇪 German Required
November 13
Quality Manager managing customer service projects for a prominent electronics company. Engage in project and quality management to ensure smooth online shop operations.
🗣️🇩🇪 German Required
November 5
Projekt-/Quality Manager im Customer Support für einen Elektronikhersteller, verantwortlich für digitale Projekte und Serviceprozesse im Online-Shop.
🗣️🇩🇪 German Required
November 4
IT Service & Support Specialist ensuring high-quality service in IT support based in Osnabrück. Handling ticket resolution and providing assistance to IT users with various requests.
🗣️🇩🇪 German Required