Customer Success Manager

November 9

Apply Now
Logo of SecureW2

SecureW2

Cybersecurity • SaaS • Enterprise

SecureW2 is a cloud-native security platform that delivers adaptive, certificate-based authentication and provisioning to replace passwords and static credentials. Its JoinNow platform provides dynamic PKI, Cloud RADIUS, and cross-platform device trust to enforce least-privilege access for Wi‑Fi, SSO, ZTNA/VPN, desktop login, guest networks, and non-human identities. SecureW2 integrates with identity and endpoint stacks to continuously evaluate device, identity and risk telemetry and automatically update certificates and access policies at scale for enterprises, education institutions, and government organizations.

51 - 200 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

📋 Description

• Own the full customer lifecycle from onboarding to renewal and expansion • Drive revenue expansion by identifying upsell opportunities • Serve as a strategic partner to IT leaders • Proactively identify risk signals to prevent churn • Track customer health and expansion opportunities

🎯 Requirements

• 4+ years of experience in Customer Success Management within cybersecurity or related technology sectors • Revenue expansion mindset • Executive communication skills • Technical aptitude for network security concepts • Project management & organization skills • Strong problem-solving mindset

🏖️ Benefits

• Competitive salary • Bonus structure • Career development opportunities • Fast-growing, high-impact team

Apply Now

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