Global & National Account Manager

🕒 May 14

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Securitas Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🔐 Security

📡 Telecommunications

💰 Post-IPO Debt on 2023-09

Security • Telecommunications

Securitas Group is a global leader in security services, offering a comprehensive range of services such as on-site guarding, electronic security, fire and safety, technology-driven solutions, and mobile security services. With a history spanning nine decades, Securitas emphasizes the use of cutting-edge technology and expert personnel to deliver top-quality security solutions across various sectors including aviation, critical infrastructure, and retail. Operating in 44 markets worldwide, Securitas is committed to innovation, sustainability, and diversity, striving to create long-term value for its clients and a positive impact on society by enhancing safety and security standards globally.

📋 Description

• Reports to the Chief Commercial Officer (CCO) • Responsible for the commercial strategies of global and national accounts in alignment with overall company goals and directives • Develop commercial account plans to achieve long-term business objectives • Proactive, professional, and comprehensive management of all global and national accounts at Securitas Austria • Increase customer satisfaction and maximize business development opportunities • Review Service Level Agreements (SLAs) against delivered services by monitoring key performance indicators (KPIs) • Create detailed, long-term account plans and engagement plans for all clients • Prepare and present consistent, data-driven statistics and reports • Close collaboration and coordination with relevant internal stakeholders

🎯 Requirements

• Completed commercial/business education (Matura or university degree) • At least 5 years' professional experience in a comparable role • Previous experience in the service industry and/or security sector • Strong technical understanding (especially of technical security solutions) • Proven experience and success in customer development, new client acquisition, and contract closing • Proficient in MS Office, with experience working with database systems/CRM platforms • Excellent German language skills, both written and spoken • Very good English skills (CEFR level B or C) in written and spoken; additional languages are an advantage • Confident, professional manner paired with strong communication and presentation skills • Reliability, trustworthiness and discretion • Strong negotiation skills and persuasive ability • High performance orientation and willingness to travel within Austria; hands-on mentality • High degree of customer orientation and interpersonal skills

🏖️ Benefits

• Varied, interesting and responsible role • Comprehensive and structured onboarding/training • Company car for unrestricted private use and free parking at the office location • Central office location with good public transport connections • Possibility of home office days and remote work • Employee discounts with various providers • Training and development opportunities • Flat hierarchy, open-door mentality, collegial working environment • Job security in a stable, crisis-resistant corporate group