Performance Assurance Analyst

🕒 March 10

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏢 Enterprise

📋 Compliance

Insurance • Enterprise • Compliance

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Performs comprehensive reviews on personal and commercial lines claims • Executes the quality assurance program by completing quality reviews of Personal and Commercial Lines claim files • Guides field colleagues on revisions as required to ensure compliance with client guidelines and company standards • Coordinates with the Analyst Team in implementing Sedgwick business unit and national quality initiatives at the local and/or SBU level • Identifies and provides training and improvement opportunities to the Team Lead

🎯 Requirements

• Bachelor's degree from an accredited college or university preferred • Must be eligible to be a licensed All-Lines adjuster • Five (5) years of related experience, to include three (3) years of claims handling • Strong knowledge of claims handling and file review practices and procedures • Proficient in electronic estimating using Xactimate or Symbility • PC literate, including Microsoft Office products and digital resources

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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