Support Team Representative

🔥 5 minutes ago

🗣️🇫🇷 French Required

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏢 Enterprise

📋 Compliance

Insurance • Enterprise • Compliance

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide excellent customer service regarding claims. • Serve as the primary liaison with callers from multiple client accounts. • Educate and inform clients on the documentation required to file/process a claim. • Follow specifications to answer questions and resolve process-related issues.

🎯 Requirements

• High school diploma or equivalent (GED) required. • One (1) year of customer service experience or an equivalent combination of education and experience required. • Excellent verbal and written communication skills. • Proficiency with computers, including Microsoft Office products and the Windows environment. • Ability to work as part of a team and/or independently. • Bilingual in French and English.

🏖️ Benefits

• Health insurance • Flexible work arrangements

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