Field Service Manager

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🕒 February 9

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SeekOps Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

⚡ Energy

💰 $14M Series B on 2021-06

Energy • Waste Management • Oil & Gas

SeekOps Inc. is a technology company specializing in emissions detection, quantification, and reporting solutions primarily for the energy, waste management, and renewable natural gas sectors. Utilizing advanced sensor technology and autonomous drones, SeekOps provides reliable and efficient leak detection and Environmental, Social, and Governance (ESG) reporting capabilities. Their innovative systems enhance operational safety, ensure regulatory compliance, and contribute to the decarbonization efforts of industrial operations.

📋 Description

• Manage field projects from start (proposal) to finish (report delivery and customer debrief), ensuring all services meet company quality standards, client specifications, and third-party Drone Service Providers (DSPs) meet contractually agreed Standards of Performance. • Identify customer requirements and develop presentations to clients and other critical stakeholders. • Participate in business development opportunities alongside business development team and maintain strong client relationships, attending all meetings and calls throughout the project process. • Participate in operational planning and implement procedures and systems to maximize operating efficiency and minimize operational cost. • Act as a primary contact with DSP for designated accounts and build, cultivate, and develop strategic partnerships and relationships. • Provide product and service demonstrations. • Ensure that engineering Key Operational Performance and Service Quality Indicators are captured. • Assist the Drone Service Provider (DSP) in ensuring data is captured according to contractually agreed terms and confirming that data QA/QC steps have been performed, data uploaded and any contextual operational, environmental or performance data has been documented after each flight. • Assist in the development, updating, and management of the training curriculum to include lectures, simulation, and practical service delivery material, including the delivery of classroom/virtual instruction to customers, DSPs, and staff members. • Evaluate, recruit, onboard, and train new DSPs to ensure alignment with SeekOps objectives, ensuring suitable confidentiality agreements are in place to facilitate open discussions. • Perform project risk management and ensure that key milestones are reached. • Develop and maintain schedules in coordination with other field activities and the operations director, ensuring the centralized schedule is always kept current and any schedule conflicts are immediately highlighted. • Maintain currency with applicable UAS regulations, waivers, and new technology. • Ensure that all appropriate steps in digital workflow have been signed off by appropriate parties (if applicable). • Organize inventory of field equipment, asset tracking, and create/maintain equipment maintenance schedules and communicate any hardware/software needs to the responsible product line manager. • Organize warehouse and allocate equipment needed for successful field deployments. • Handle FAA (and other international regulatory) documentation for UAS compliance. • Check equipment before a flight to ensure safe and proper operation and analyze weather forecasts to ensure safe flights. • Document pre- and post-flight logs, monitor drones during flight, and plan drone flight routes. • Travel to and from remote field locations across the world and work with field team members in a crew environment. • Check weather, applicable regulations, and coordinate with clients/leaseholders. • Plan and execute complex multirotor UAS-Methane survey missions as directed by the director of operations. • Other duties as assigned by supervisor.

🎯 Requirements

• Bachelor's Degree or equivalent experience • 1-3 years of experience in the field • Experience with deployment of commercial drone services • FAA Part 107 Certification (and internationally recognized equivalents if appropriate) • Basic knowledge of Python, data visualization tools, or orthomosaic processing tools • Experienced Microsoft Office user, including Word, Excel, PowerPoint, and SharePoint • Must be able to meet the physical requirements of OGUK Offshore Medical Examination • Additional language(s) (Spanish, Portuguese, French, German, etc.) preferred but not required.

🏖️ Benefits

• Health insurance • Professional development opportunities