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Director of Professional Services, EMEA

🔥 1 minute ago

🇮🇪 Ireland – Remote

💵 €130k / year

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on Seeq Corporation's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Seeq Corporation

Seeq Corporation

51 - 200 employees

🤖 Artificial Intelligence

🏭 Manufacturing

Artificial Intelligence • Manufacturing

Seeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. The company specializes in data analytics software for various industrial markets, including oil refineries, pharmaceuticals, and energy production. Seeq's tools are designed to handle extensive manipulation of time-series data, events, and signals to provide insights and analytics, making it easier for manufacturing organizations to optimize processes and enhance predictive maintenance. Founded in 2013 and based in Seattle, Seeq leverages a team of experienced professionals from notable companies such as OSIsoft, Honeywell, and Microsoft.

📋 Description

• Own the EMEA Professional Services strategy, operating model, sales, and P&L • Build and scale an EMEA Professional Services organization spanning implementation, solution architecture, data engineering, AI engineering, and project/program management • Establish standardized delivery methodologies and packaged offerings for process industries • Drive forecasting and capacity planning, including hiring, subcontractors, and partners • Optimize utilization, realization, attach rate, rates, and delivery mix • Partner with Sales and Solutions Consulting on scoping, SOWs, pricing, and deal reviews • Drive demand for Professional Services in EMEA through Sales and Customer Success collaboration • Collaborate with Customer Success, Support, and Product on handoffs, adoption, and scale-out • Build and manage a partner ecosystem of industrial SIs, EPCs, OT vendors, and regional specialists • Implement and mature PS tooling and analytics for pipeline, backlog, profitability, resourcing, delivery health, and outcomes • Define and enforce delivery governance, including steering, change control, risk management, escalation handling, and lessons learned • Establish practices for evaluating and validating AI-enabled solutions in process-manufacturing contexts • Launch continuous improvement and automation through templates, accelerators, integrations, and migration/upgrade playbooks • Serve as executive sponsor for strategic accounts and represent Services in customer meetings, steering committees, and executive QBRs • Represent Professional Services on the Customer Success Leadership Team • Travel globally 25–40% for customer engagement, partner enablement, and team leadership

🎯 Requirements

• 10+ years in Professional Services or Consulting for enterprise SaaS, industrial software, or AI; 5+ years leading multi-region/global delivery teams • Proven ownership of a Services Division with consistent achievement of revenue, margin, utilization, and delivery KPIs • Deep experience designing and governing complex delivery programs in process manufacturing • Strong familiarity with process/OT data and control layers: data historians, DCS/SCADA, MES/LIMS, batch records • Expertise in scoping/SOWs, sales, pricing, change control, and project accounting for greenfield and brownfield plants across on-prem, hybrid (including air-gapped), and cloud deployments • Operational rigor with PSA/CRM and project accounting tools • Strong cross-functional leadership with Sales, CS, Support, Product, and Finance • Executive presence with operations, engineering, IT/OT security, and quality/compliance stakeholders • Experience leading delivery of AI-enabled, advanced analytics, or agentic solutions for enterprise customers • Exceptional people leadership: recruiting, coaching, succession planning, and building inclusive, high-performance teams across time zones • Preferred: Experience implementing AI-enabled or agentic workflows in process manufacturing • Preferred: Experience turning successful customer implementations into repeatable industry solutions, templates, or partner-delivered offerings • Preferred: Hands-on familiarity with industrial platforms and integration with ERP/CMMS/QMS • Preferred: Working knowledge of AI and agentic workflow design and operational introduction • Preferred: Familiarity with AI solution deployment in process manufacturing environments • Preferred: Experience scaling partner-led delivery and certification programs with industrial SIs/EPCs/OT vendors • Preferred: Domain breadth across upstream/midstream/downstream O&G, chemicals, and pharma/biotech • Ability to travel 25–40% globally

🏖️ Benefits

• Unlimited PTO • Internet and mobile phone reimbursements • Vacation bonus program • Generous home office allowance • Pet-friendly workspace

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