SEGULA Technologies
Aerospace • Automotive • Energy
SEGULA Technologies is a global engineering group advancing various industries worldwide through technological and industrial innovations. The company designs and implements projects that revolutionize areas such as automotive, aerospace, defence, rail, and energy sectors. SEGULA Technologies aims to make vehicles safer, more autonomous, and environmentally friendly, while also driving the digital transformation of its clients. With a focus on e-mobility, environmental transition, Industry 4. 0, and augmented reality, SEGULA Technologies is committed to bringing technological added value in large-scale projects. They operate in multiple countries, strengthening their global presence with offices in major industrial regions.
Technicien support IT-OT
Job not on LinkedIn
September 24
🗣️🇫🇷 French Required
SEGULA Technologies
Aerospace • Automotive • Energy
SEGULA Technologies is a global engineering group advancing various industries worldwide through technological and industrial innovations. The company designs and implements projects that revolutionize areas such as automotive, aerospace, defence, rail, and energy sectors. SEGULA Technologies aims to make vehicles safer, more autonomous, and environmentally friendly, while also driving the digital transformation of its clients. With a focus on e-mobility, environmental transition, Industry 4. 0, and augmented reality, SEGULA Technologies is committed to bringing technological added value in large-scale projects. They operate in multiple countries, strengthening their global presence with offices in major industrial regions.
📋 Description
• Point d'entrée pour les demandes et réclamations des usagers sur le périmètre IT/OT : poste de travail, automatismes, infrastructure, serveurs, bases de données, réseaux, télécom. • Gérer la dotation et la configuration du matériel informatique (PC, tablettes, téléphones portables, consoles de programmation). • Assurer le support de premier niveau des incidents (rupture de service, dysfonctionnement logiciel et matériel). • Recueillir et répertorier les demandes et les réponses dans une solution de ticketing. • Identifier la nature des demandes et traiter les demandes de 1er niveau ou dispatcher aux spécialistes concernés. • Assurer le suivi de la résolution des incidents et la satisfaction des usagers dans les meilleurs délais.
🎯 Requirements
• Titulaire d'un Bac+2/3/4/5. • Connaissance en réseaux et systèmes informatiques industriels et automatismes. • Connaissance dans l’administration des systèmes et des réseaux informatiques. • Connaissance des applications informatiques (Emotors). • Notions en automatisme industriel. • Curieux(se), organisé(e), ponctuel(le), rigoureux(se), autonome et force de proposition.
Apply Now