Product Manager, Mid-level

October 24

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Segware

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Security • Artificial Intelligence • SaaS

Segware is a technology company specializing in integrated security solutions, including alarm management, AI-driven predictive analysis, and cloud video monitoring. The company provides a variety of software applications designed to enhance security operations, such as My Security, VTR Mobile, and OS Mobile, which facilitate camera viewing, tactical team management, and service order management. Segware also offers advanced access control systems like Portaria Autônoma® and solutions for condominium management via SCond by Segware. Additionally, it integrates more than 100 hardware manufacturers, ensuring comprehensive security coverage for its clients. With a focus on innovation and scalability, Segware's products aim to elevate the performance and efficiency of security operations across various industries.

51 - 200 employees

Founded 2001

🔐 Security

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Conduct user interviews, run research, and analyze Support feedback to identify pains and needs. • Monitor competitors and market trends to identify new value opportunities. • Prioritize backlog items (bugs, improvements, features) using frameworks (WSJF, RICE, MoSCoW, etc.). • Write user stories, acceptance criteria, and detailed specifications. • Clarify questions for Engineering and Design, remove impediments, and validate deliveries. • Work with Design/UX to develop wireframes and ensure the quality of the user experience. • Communicate the roadmap, progress updates, and product vision to leadership and internal stakeholders. • Coordinate go-to-market launches of new features with Marketing and Sales teams. • Negotiate resources and say "No" to requests that do not align with the product strategy. • Train and provide information about new features to Sales and Support teams.

🎯 Requirements

• Minimum 2 years of direct experience in Digital Product Management, Product, or related roles. • Strong proficiency in applying and running Agile methodologies (Scrum/Kanban) and backlog management. • Proven experience managing the full lifecycle of a key feature or a product with defined scope. • Proficiency in using prioritization frameworks (WSJF, RICE, MoSCoW, etc.). • Strong data analysis skills, KPI definition, and experience with analytics tools (e.g., Amplitude, Google Analytics) to inform decisions. • Ability to write clear, detailed user stories, requirements, and Product Requirements Documents (PRDs). • Ability to influence teams and stakeholders without formal authority. • Experience conducting user research and usability testing to ensure product fit. • Clear understanding of the company’s business model and how the product generates value and revenue. • Solid understanding of the software development process, basic architecture, and technical constraints for communication with Engineering. • Proficiency with project management and roadmapping tools (e.g., Jira).

🏖️ Benefits

• Remote work model; • Meal/Food allowance (Swile card); • Health plan: 50% paid by the company and 50% paid by the employee; • Dental plan: 50% paid by the company and 50% paid by the employee; • Home office allowance; • Day off during birthday month; • Extended paternity/maternity leave; • Totalpass: wellness platform with access to gyms, sports, pilates, martial arts, nutrition, etc.; • Emotional care platforms: Psicologia Viva, ZenClub, Vittude; • Mastercard Surpreenda program; • Professional Training Program (per policy);