Product Manager

🕒 May 27

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Segware

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🔐 Security

🤖 Artificial Intelligence

☁️ SaaS

Security • Artificial Intelligence • SaaS

Segware is a technology company specializing in integrated security solutions, including alarm management, AI-driven predictive analysis, and cloud video monitoring. The company provides a variety of software applications designed to enhance security operations, such as My Security, VTR Mobile, and OS Mobile, which facilitate camera viewing, tactical team management, and service order management. Segware also offers advanced access control systems like Portaria Autônoma® and solutions for condominium management via SCond by Segware. Additionally, it integrates more than 100 hardware manufacturers, ensuring comprehensive security coverage for its clients. With a focus on innovation and scalability, Segware's products aim to elevate the performance and efficiency of security operations across various industries.

📋 Description

• Conduct user interviews, run research, and analyze Support feedback to identify pain points and needs. • Monitor competitors and market trends to identify new opportunities for value. • Prioritize backlog items (bugs, improvements, features) using prioritization frameworks (WSJF, RICE, MoSCoW, etc.). • Write User Stories, acceptance criteria, and detailed specifications. • Clarify questions from Engineering and Design, remove blockers, and validate deliveries. • Collaborate with the Design/UX team to develop wireframes and ensure a high-quality user experience. • Communicate the roadmap, progress updates, and product vision to leadership and internal stakeholders. • Coordinate go-to-market launches of new features with Marketing and Sales teams. • Negotiate for resources and say “No” to requests that do not align with the product strategy. • Train and provide information on new features to Sales and Support teams.

🎯 Requirements

• Minimum of 2 years of direct experience in Digital Product Management, Product, or related roles. • Strong experience applying and practicing Agile methodologies (Scrum/Kanban) and backlog management. • Proven experience managing the full lifecycle of a key feature or a product with defined scope. • Proficiency in using prioritization frameworks (WSJF, RICE, MoSCoW, etc.). • Strong data analysis skills, KPI definition, and experience with analytics tools (e.g., Amplitude, Google Analytics) to support decisions. • Ability to write clear and detailed User Stories, requirements, and Product Requirements Documents (PRDs). • Ability to influence teams and stakeholders without formal authority. • Knowledge and experience conducting user research and usability testing to ensure product-market fit. • Clear understanding of the company’s business model and how the product generates value and revenue. • Solid understanding of the software development process, basic architecture, and technical constraints to communicate effectively with Engineering. • Proficiency using project management and roadmapping tools (e.g., Jira).

🏖️ Benefits

• Remote work model; • Meal/food allowance (Swile card); • Health insurance: 50% paid by the company, 50% by the employee; • Dental plan: 50% paid by the company, 50% by the employee; • Home office allowance; • Day off in the month of the employee’s birthday; • Extended parental leave; • Totalpass: wellness platform with gyms, sports, pilates, martial arts, nutrition, etc.; • Emotional care platforms: Psicologia Viva, ZenClub, Vittude; • Mastercard Surpreenda program; • Professional development program (per company policy);