SAP SuccessFactors Onboarding Consultant (Senior)

🔥 33 minutes ago

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SEIDOR

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

🤝 B2B

🤖 Artificial Intelligence

Enterprise • B2B • Artificial Intelligence

SEIDOR is a global technology consulting and systems-integration firm that provides cloud, ERP, AI, cybersecurity, application modernization, and customer/employee experience solutions for enterprise clients. The company partners with leading platform vendors (SAP, Microsoft, AWS, Google Cloud, IBM, Adobe, Salesforce, Cisco) and operates across many verticals (banking, healthcare, manufacturing, retail, public sector, transport, agrofood, pharma, etc. ). With over 10,000 professionals, significant cloud and data-center investments, and recognized partner statuses (AWS Premier, SAP specialization), SEIDOR focuses on driving digital transformation and managed services for business customers worldwide.

📋 Description

• Provide AMS (application management and support) for the SAP SuccessFactors Onboarding (ONB) module, handling incidents, service requests, and enhancement demands; • Perform analysis, diagnosis, and resolution of N2/N3 tickets, including workflows, forms, digital documents, notifications, and integrations; • Gather requirements from HR and IT stakeholders, proposing solutions and process improvements; • Configure and adjust Onboarding features, including programs, tasks, eligibility rules, forms, and integrations with Employee Central (EC) and Recruiting (RCM); • Perform troubleshooting and root-cause analysis for processes and integrations; • Support SuccessFactors update cycles (1H/2H releases), assess impacts, and execute tests; • Execute unit, regression, and UAT testing, and support transport of configurations across environments; • Produce functional and support documentation, assist key users, and promote solution adoption; • Ensure SLA compliance, align with business areas, and adhere to SAP best practices.

🎯 Requirements

• Proven experience with SAP SuccessFactors Onboarding (ONB), preferably in AMS/support roles; • Experience handling tickets and maintaining production environments; • Strong knowledge of Onboarding configuration: Programs, Tasks, Forms, Workflows, Emails/Notifications, and Eligibility Rules; • Ability to analyze and diagnose incidents, identify root causes, and propose solutions or workarounds; • Familiarity with SuccessFactors semiannual releases and impact analysis of new features; • Experience with regression/UAT testing, supporting key users, and defect handling; • Functional familiarity with SuccessFactors integrations (Integration Center, APIs, and connectors); • Ability to support analysis of integration failures; • Experience with ITSM tools such as ServiceNow, Jira, Remedy, SAP Solution Manager / Cloud ALM; • SLA-oriented working approach; • Ability to create functional and technical documentation; • Good verbal and written communication skills; • Organized, able to manage priorities, and work well in a team; • SAP SuccessFactors Onboarding certification is a plus.

🏖️ Benefits

• Equal opportunity employer • Support for your professional growth • Inclusive organization that values diversity