Sales Support Specialist

🕒 July 15

🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

infoinfo

🗣️🇮🇹 Italian Required

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Logo of Sentec

Sentec

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

💰 $800k Venture Round on 2015-01

Manufacturing • Healthcare • Biotechnology

Sentec is a medical device company, founded in 1999, that specializes in the development, manufacturing, and marketing of technologies for noninvasive patient monitoring. The company is recognized for its digital transcutaneous blood gas monitoring systems, which allow for continuous monitoring of ventilation and oxygenation without the need for invasive procedures. With a commitment to advancing noninvasive patient monitoring, Sentec aims to strengthen its position in this rapidly growing field and is delivering its solutions to healthcare settings around the world.

📋 Description

• Direct Support as a first contact for any Customer request • Handling of quotes and customer inquiries via phone and email • Supporting Sales force in any administrative tasks and daily business activities • Creation of compliant and complete tender documents • Support to Italian Manager in Operations and Tender Documents • Scours tender portals and procurement websites daily to identify relevant business opportunities • Contribution to continuous improvement and process optimization

🎯 Requirements

• Previous experience in customer service and tender processing is highly appreciated • Native-level Italian and fluent written and spoken English are mandatory, any additional language skills are considered as an asset • Strong customer focus and excellent teamwork skills

🏖️ Benefits

• Meaningful activity on products that enable a personalized therapy for patients • Flat hierarchy, short decision-making processes, interdisciplinary collaboration • Opportunity to contribute and develop your skills in an agile company

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