Staff Technical Project Manager

October 9

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SentinelOne

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Cybersecurity • Artificial Intelligence • SaaS

SentinelOne is a leader in autonomous cybersecurity, known for its innovative use of AI across endpoint, cloud, and identity protection solutions. It is recognized by Gartner as a leader in the Magic Quadrant for Endpoint Protection Platforms for four consecutive years. SentinelOne's Singularity platform integrates enterprise security, offering features like AI-powered threat detection, endpoint and cloud security, vulnerability management, and threat intelligence. The company supports various industries by delivering real-time protection and operational efficiency while leveraging AI for advanced threat hunting and log analytics. With a strong focus on reducing risk and enhancing security performance, SentinelOne caters to enterprises worldwide with secure, scalable solutions.

1001 - 5000 employees

Founded 2013

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Act as a primary point of contact, fostering trust and rapport with the client. • Drive adoption and consumption of SentinelOne products post-sales. • Understand customer objectives and priorities and translate them into success criteria. • Manage client expectations and negotiate resolutions for complex issues. • Identify process gaps and implement SOPs for efficiency across delivery functions. • Guiding each engagement from initial scope definition and project kickoff through detailed planning, execution, and final closure, ensuring all objectives are met. • Translate customer priorities and technical requirements into actionable, measurable project deliverables. • Proactively identify, assess, and mitigate potential project risks and challenges. • Deliver regular, comprehensive, and transparent updates on project status, key performance metrics, and any necessary escalations to both our clients and internal stakeholders.

🎯 Requirements

• Over 5 years of experience in a client-facing Project Management/Service Delivery role within Professional Services or a similar environment, with a proven track record of successfully managing and delivering complex technical projects, preferably involving SIEM implementations and migrations, for external clients. • Experience with cybersecurity solutions (Endpoint Detection & Response (EDR), Extended Detection & Response (XDR), SOAR) is highly desirable. • Solid understanding and practical experience with project management methodologies (e.g., Agile, Scrum, Waterfall). • PMP, PRINCE2, or equivalent certification is a strong plus. • Ability to understand complex technical concepts and communicate them clearly to both technical and non-technical stakeholders. • Exceptional communication, interpersonal, and presentation skills, with the ability to build rapport and trust with clients. • Strong negotiation and conflict resolution skills to manage client expectations and complex issues. • Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously. • Proactive problem-solver with a strong sense of ownership and accountability. • Ability to thrive in a dynamic, fast-paced environment. • Leadership qualities with the ability to guide and mentor delivery teams.

🏖️ Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA • Unlimited PTO • Industry-leading gender-neutral parental leave • Paid Company Holidays • Paid Sick Time • Employee stock purchase program • Disability and life insurance • Employee assistance program • Gym membership reimbursement • Cell phone reimbursement • Numerous company-sponsored events, including regular happy hours and team-building events