Controls Support Specialist – MQTT

🕒 April 20

🤠 Texas – Remote

🤠 Texas – Remote

💵 $125k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Serverfarm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏢 Enterprise

📡 Telecommunications

☁️ SaaS

💰 Debt Financing on 2021-10

Enterprise • Telecommunications • SaaS

Serverfarm is a global leader in Data Center Management as a Service (DMaaS), providing colocation, data center design, and IT infrastructure management solutions. For over 25 years, Serverfarm has maximized operational efficiencies and managed critical IT environments for top enterprises worldwide. With a modern and award-winning portfolio of data centers, they offer flexible and sustainable solutions that enhance performance and reduce carbon emissions. Serverfarm's expert team and sophisticated InCommand DMaaS platform provide robust management of data centers, helping enterprises focus on innovation while optimizing their IT infrastructure.

📋 Description

• Support the deployment of data center control systems, ensuring on-time delivery with minimal defects through effective management of vendors during construction and L1–L5 commissioning phases. • Support final validation of controls, monitoring, and data transport systems, ensuring all functional, performance, cybersecurity, and documentation criteria are complete, accurate, and ready for handover to Operations and customers at PFHO. • Support the implementation of MQTT-based data ingestion and messaging solutions to enable scalable, low-latency telemetry exchange between field devices, control systems, analytics platforms, and enterprise monitoring tools. • Support MQTT topic structures, naming conventions, Quality of Service (QoS) levels, retained message strategies, and payload standards to ensure data consistency, reliability, and operational usability. • Coordinate integration of MQTT brokers with BMS, EPMS, PLCs, SCADA systems, and third-party platforms, ensuring compatibility, redundancy, and secure data exchange across multiple vendors and protocols. • Work with Operations Engineering to support point-to-point verification, MQTT message validation, software logic testing, and graphics validation to ensure operability, data integrity, and quality prior to on-site deployment. • Support QA/QC oversight of controls hardware installation, network infrastructure, MQTT-enabled gateways, vendor proposals, and programming deliverables throughout construction and commissioning. • Support commissioning activities to validate controls logic, alarm thresholds, monitoring configurations, MQTT data flows, broker failover, and end-to-end operability of integrated data center infrastructure systems. • Support Operations, IT, and Cybersecurity teams to diagnose and resolve Loss of Visibility (LOV), Loss of Resilience (LOR), Large Scale Events (LSE), Critical Scale Events (CSE), and other controls- or data-path-related operational incidents within defined Service Level Agreements (SLAs). • Support monitoring, alerting, and performance metrics for MQTT infrastructure, ensuring availability, throughput, message latency, and resilience meet operational and business requirements. • Support continuous improvement initiatives to enhance the efficiency, resilience, and observability of data center controls, MQTT-based telemetry pipelines, and associated operational procedures. • Work with Operations Engineering in the consistent application of standards, documentation quality, and best practices for controls systems, data models, and messaging architectures across projects, vendors, and regions.

🎯 Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Computer Engineering, or a closely related discipline; equivalent industry or military experience may be considered in lieu of a degree. • Minimum of 4 years of experience in controls engineering, including programming development, system start-up, and/or commissioning of critical infrastructure systems. • Hands-on experience implementing or integrating MQTT-based telemetry or messaging architectures within industrial, building automation, or mission-critical environments. • Proficiency with industry-standard programming environments, including PLCs, SCADA systems, and scripted programming languages. • Ability to read, interpret, and validate engineering documentation, including electrical one-lines, control diagrams, control network schematics, control panel bills of material (BOMs), and panel schematics.

🏖️ Benefits

• FULL coverage medical, dental and vision • paid time off • paid holidays • 401k