Serve Robotics
Transport • Artificial Intelligence
Serve Robotics is an innovative company focused on revolutionizing the delivery industry with its autonomous delivery robots. The company aims to make delivery services more affordable, sustainable, and convenient by using self-driving robots instead of traditional two-ton vehicles for small deliveries like burritos. Through a commercial deal with Uber, Serve Robotics plans to deploy up to 2,000 robots, marking a significant advancement in the autonomous delivery sector.
NPI Technical Program Manager
Job not on LinkedIn
August 18
Serve Robotics
Transport • Artificial Intelligence
Serve Robotics is an innovative company focused on revolutionizing the delivery industry with its autonomous delivery robots. The company aims to make delivery services more affordable, sustainable, and convenient by using self-driving robots instead of traditional two-ton vehicles for small deliveries like burritos. Through a commercial deal with Uber, Serve Robotics plans to deploy up to 2,000 robots, marking a significant advancement in the autonomous delivery sector.
📋 Description
• Own the NPI Lifecycle: Drive hardware programs from early development through EVT/DVT/PVT to ramp and sustaining. Act as the single-threaded owner ensuring efficient execution from prototype to production. • Drive Global Execution: Coordinate across internal teams and manufacturing partners in Asia to align timelines, milestones, and production metrics—ensuring communication is clear, consistent, and actionable. • Technical Issue Resolution: Partner with engineering and suppliers to investigate technical failures, perform root cause analysis, and implement corrective actions across modules and systems. • Communicate Early & Often: Deliver transparent and concise updates on program risks, tradeoffs, dependencies, and progress to executive stakeholders. • Connect Across Teams: Collaborate with mechanical, electrical, firmware, and test engineers to coordinate system design, integration, and validation efforts across our Asia based supply chain • Scale Sustainably: Support current product manufacturing and ensure lessons learned are rolled into future revisions and programs. • Champion Accountability: Set clear expectations, drive follow-through, and help teams align on priorities and responsibilities throughout the development cycle.
🎯 Requirements
• Bachelor’s degree in Mechanical, Electrical, or Systems Engineering (or equivalent experience). • 7+ years total experience in hardware or cross-functional engineering programs. • 5+ years in a program or project management role leading complex hardware products. • 3+ years hands-on with hardware development (e.g., PCBA, power systems, cameras, embedded systems). • Exceptional communication, negotiation, and leadership presence. • Strong understanding of product development cycles (EVT/DVT/PVT), DFx, and manufacturing readiness. • Comfort working with suppliers, vendors, and CM partners across Asia. • Ability to drive decision-making with incomplete data and high ambiguity. • Proficiency in tools like JIRA, Confluence, Smartsheet, or equivalent PM platforms.
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