Service Delivery Program Manager – Operational Excellence

Job not on LinkedIn

November 8

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Logo of NTT DATA, Inc.

NTT DATA, Inc.

Artificial Intelligence • Cloud • Enterprise

NTT DATA, Inc. is a global technology services provider that specializes in business transformation through innovative solutions such as network services, cloud consulting, AI, and application modernization. The company is dedicated to helping organizations enhance their operational efficiency, customer experience, and sustainability initiatives. With a commitment to leveraging technology to drive growth and innovation, NTT DATA provides a comprehensive suite of services including data center management, digital workplace solutions, and business process services to meet the unique needs of clients across various industries.

📋 Description

• Drive operational efficiency and standardization across global construction. • Identify and implement scalable process improvements. • Streamline workflows and eliminate inefficiencies. • Collaborate cross-functionally to align with strategic goals. • Support document review and management of standard operating procedures. • Facilitate service delivery audits and implement audit recommendations. • Track and analyze KPIs for service delivery performance.

🎯 Requirements

• Bachelor's degree or equivalent in Engineering, Construction Management, Compliance, Business Administration or related field • ITIL and Six Sigma certifications desirable • PMP (Project Management Professional) certification preferred • Extensive experience in similar roles • Extensive experience in project management methodologies • Experience managing data center construction projects • Experience managing and leading project resources

🏖️ Benefits

• Paid time-off • Medical insurance • Dental insurance • Vision benefits • Life and supplemental insurance • Short-term and long-term disability • Flexible spending account • 401k retirement plan • Monthly stipend for remote work expenses

Apply Now

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