Compensation Product Manager – Employee Experience

🔥 13 hours ago

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ServiceTitan

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Compensation cycles Merit, annual performance grant, and promotion cycles are the anchors of this role: timeline management, system configuration, communications strategy, manager enablement, and post-cycle retrospectives. • The first cycle you run is year-end, launching in February. You won't run it alone, but you will own it. • Meeting expectations means managers and employees understand what happened and why. • Exceeding expectations means you've already identified what to redesign for next year. • Cycle execution includes budget modeling and Finance alignment: you need to be comfortable building and pressure-testing the numbers, not just managing the process around them. • Beyond the cycle, you own every touchpoint where an employee or manager encounters compensation. • You measure success through sentiment, comprehension, and self-service adoption, not just whether the cycle closed on time and on budget. • You own the ongoing capability building that makes managers confident in compensation conversations, not just the communications cycle deadlines require. • You own the employee and manager-facing tooling roadmap.

🎯 Requirements

• 5–7 years in compensation, HR operations, or a closely adjacent product or program management role, with enough comp exposure to run a merit and equity cycle independently • A product and operations mindset you can demonstrate through real examples: something you designed, built, and measured that changed how a user group experienced a program or process, not just executed it • Experience owning complex, multi-stakeholder programs end to end with real accountability for the outcome, not just the execution • Comfort with data audits and compensation analysis: you can identify errors, validate data integrity, and surface patterns that inform what needs to be built • Active AI tool user: you can point to workflows you've built or accelerated, not just experiments you've read about • Strong communicator who can translate comp mechanics into plain language for managers, employees, and senior leaders • Advanced Excel or Google Sheets skills; you're comfortable in the data even if you're not a modeler first • Workday experience is a plus • Formal product management experience is a plus, not a requirement.

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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