Senior Product Designer

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Design experiences that are engaging, efficient, intuitive and solve real problems • Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience • Participate in user research and usability studies • Prototype flows, concepts, and interactions • Develop deep expertise in your product’s problem area • Work closely with our design system team and developers to ensure the successful technical implementation of your work • Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization • Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points • Represent our users in product strategy and roadmap discussions • Mentor designers, helping them build context, strong decision-making skills, and empathy for our users by providing feedback to help strengthen the team • Understand the users deeply across different segments through research, user insights and lead product design to drive measurable outcomes

🎯 Requirements

• Experience designing modern SaaS/Enterprise products • A strong design portfolio that demonstrates your process, reasoning, and outcomes • Excellent ability to develop and sustain relationships across teams and functions • Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets • You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating

🏖️ Benefits

• Health insurance • Professional development