PreSales Solutions Architect

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Servos

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏛️ Government

☁️ SaaS

🚗 Transport

Government • SaaS • Transport

Servos is a ServiceNow Elite Partner that specializes in digital transformation solutions for public sector organizations. Offering a range of technology solutions such as Citizen Portals, Health & Human Services, and Emergency Services, the company leverages the ServiceNow platform to enhance public safety, commerce, trade, and election processes. Servos focuses on creating automated workflow tools and custom applications that improve service delivery and provide intuitive digital experiences for citizens. The company is committed to modernizing government services and supporting community needs with cutting-edge technology solutions.

📋 Description

• Lead discovery conversations with prospective clients to uncover pain points, define desired outcomes, and shape solution approaches on the ServiceNow platform • Build and maintain a library of tailored demos and proof-of-concepts across Servos’ core solution areas, including CSM, PSDS, ITSM, HRSD, App Engine, and more • Prototype AI-powered solutions including agentic workflows, document intelligence, and automated service delivery that show clients what's truly possible • Partner with sales on deal strategy and serve as the primary technical voice through every stage of the sales cycle • Develop estimates, project timelines, and resource plans that feed directly into proposals and statement of works • Champion AI tools internally to accelerate how we scope, build, and deliver during the pre-sales process • Contribute reusable content back to the team, including demo scripts, architecture diagrams, scope templates, and solution accelerators that make everyone better • Stay plugged into the ServiceNow partner ecosystem and help position Servos' AI capabilities as a true differentiator

🎯 Requirements

• A seasoned ServiceNow practitioner with at least 5 years of hands-on platform experience across two or more core areas including CSM, PSDS, FSM, HRSD, ITSM, or App Engine, with pre-sales, solutioning, or consulting experience strongly preferred • A skilled communicator who makes technical complexity feel simple, relevant, and exciting to any audience • Deeply curious about AI, whether that's Now Assist and AI Agents inside ServiceNow, or broader tools like Claude, ChatGPT, and Gemini that are changing how work gets done • A confident presence in client-facing settings, equally comfortable leading discovery workshops and whiteboarding solution approaches on the fly • Skilled at scoping and able to break down a business problem into a deliverable architecture, a realistic estimate, and a winning proposal • A team builder at heart, someone who creates reusable assets and lifts the whole team rather than just closing the next deal • Committed to honest, client-first thinking and not afraid to push back or speak up when it matters.

🏖️ Benefits

• A family first culture with unlimited PTO after your first year • Health benefits with free coverage for you and competitive rates for your family • 401k match and a variety of other benefits • An investment in your continued growth and development with training opportunities and certifications • The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world