Abuse Hotline Counselor – Part-Time

🔥 8 hours ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏱ Part Time

🟢 Junior

🛋️ Counselor

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Seven Counties Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare Insurance • Non-profit

Seven Counties Services is a leading Community Mental Health Center and behavioral health services provider in Kentucky, serving individuals and families across Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, and Trimble counties. They offer a wide range of services including mental health support, addiction recovery programs, developmental services, and crisis stabilization. The organization is committed to providing quality care and health services, ensuring a positive approach tailored to individual needs, regardless of background or financial status. Additionally, Seven Counties Services emphasizes equity, diversity, and inclusion in their programs and initiatives, continually striving to improve the lives of those they serve.

📋 Description

• Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for children and adults in the State of Kentucky • Completes and files reports via the State Web Portal and monitors status of callers' situations through case follow-up with State Child and Adult Protective Services workers • Acquires the knowledge and skills needed to interview clients and gather needed information to accept Abuse line Intake referrals • Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift • Screens for possible suicide/homicide risk for callers and connects callers meeting criteria for crisis intervention services to Crisis Intervention Counselors • Attends and participates in staff meetings, required CIC and SCS ongoing training events and completes all Abuse Line training required by the State Child and Adult Protective Services • Provides educational information and resource referral to callers seeking assistance with issues pertaining to child and/or adult abuse issues • Maintains confidentiality of all information contained in abuse line reports and adheres to all CIC and SCS ethical codes of conduct • Presents a professional demeanor in all interactions with internal and external customers • Ability and willingness to work 3rd shift and/or weekend and holiday hours as a requirement of all positions

🎯 Requirements

• 60 hours completed undergraduate course work (or current undergraduate student status) in Sociology, Social Work, Psychology, Education, Human Services, Business or a related field of study • Good communication and interpersonal skills • Ability to use technology to complete web reports • Ability to make sound decisions and judgments in stressful or unusual situations • Good time-management skills and the ability to work in a team environment • Minimum of 6 months experience in social services/mental health services preferred.

🏖️ Benefits

• Competitive salaries and benefits • Continued training • Effective mentoring