Solutions Engineer

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Sezzle

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💳 Fintech

👥 B2C

🛍️ eCommerce

Fintech • B2C • eCommerce

Sezzle is a financial technology company that offers a "buy now, pay later" service, allowing consumers to purchase products and pay for them in four interest-free installments over six weeks. The Sezzle app provides users with a flexible financing alternative to traditional credit cards, enabling instant approval decisions without impacting credit scores. Sezzle partners with various top brands, including Amazon, Walmart, and Target, to offer in-app and in-store payment options. The company's mission is to empower consumers financially by providing more financial freedom and control. It is available as a mobile app, with millions of downloads and high user ratings, and works towards accessibility and inclusion on its platform.

📋 Description

• Own technical discovery for prospective merchants, understanding their technology stack, checkout flow, and constraints • Lead product demos and technical presentations for merchant engineering and business stakeholders • Design integration solutions across Sezzle APIs, SDKs, platform plugins, and custom builds • Write technical proposals and complete RFP and security questionnaire responses • Support merchant mobile app integrations, including SDK implementation, in-app checkout, and native versus webview handoff • Validate integrations in sandbox and production before launch • Troubleshoot live integration issues with Support and Engineering and communicate the technical narrative to merchants • Translate recurring merchant needs into product feedback and advocate for revenue-unblocking fixes • Build and maintain integration documentation, runbooks, and internal enablement • Act as a trusted technical advisor to merchants after launch and identify optimization opportunities • Partner with Sales, Product, and Engineering to scope merchant needs, design integrations, and drive custom solutions to launch

🎯 Requirements

• 4+ years in a customer-facing technical role such as solutions engineering, sales engineering, implementation, solutions architecture, or technical account management • Experience with mobile SDK integrations on iOS and Android • Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom-built commerce stacks • Hands-on experience with REST APIs and webhooks; ability to critically read API documentation • Working knowledge of HTML, CSS, and JavaScript • Familiarity with at least one major e-commerce platform: Shopify, BigCommerce, Magento, WooCommerce, or Wix • Understanding of e-commerce workflows including cart, checkout, payment authorization and capture, refunds, shipping, and product management • Ability to explain technical concepts to non-technical audiences and business context to engineers • Strong written communication for documentation and proposals • Ability to manage several merchant integrations simultaneously • Ability to read code in at least one language well enough to debug a merchant implementation • Demonstrated ability to use AI tools for research, technical documentation, problem-solving, and workflow automation • Preferred: experience at a payments company, PSP, or BNPL provider • Preferred: familiarity with payment gateway architecture and alternative payment methods • Preferred: experience with in-store or omnichannel payment integrations • Preferred: bachelor's degree in computer science, computer engineering, or a related field, or equivalent practical experience