Customer Service Consultant, Food Analytics

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November 1

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SGS

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Compliance • SaaS • Sustainability

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

10,000+ employees

Founded 1878

📋 Compliance

☁️ SaaS

📋 Description

• Support for national and international customers in the food industry, with a focus on dried fruits and nuts • First point of contact for customers on a wide range of inquiries • Review and plausibility assessment of analytical results • Coordination and tracking of laboratory orders • Support in preparing quotations and test plans

🎯 Requirements

• Degree or qualification as a food chemist or nutritional scientist (Ökotrophologe) or an equivalent qualification • Extensive knowledge of food analytics and food law/regulations • Ideally, experience in the service sector or in the food industry • Independent, customer‑oriented working style, quick comprehension, high commitment and enjoyment of teamwork • Good written and spoken English skills

🏖️ Benefits

• Flexible working hours • Training and development opportunities • Remote/mobile working • Health and wellness programs • Subsidized Deutschlandticket (public transport pass) • Company bike (Jobbike) program • Company pension plan • Employee discounts for shopping, gym memberships, etc. • Diversity and inclusion as part of the company culture