Inside Sales Account Manager

29 minutes ago

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SGS

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Compliance • SaaS • Sustainability

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

10,000+ employees

Founded 1878

📋 Compliance

☁️ SaaS

📋 Description

• Develop new leads and communicate with customers to understand their needs • Build instant rapport with customers over the phone • Be knowledgeable about all SGS service offerings on a technical level • Provide expert customer service and support to customers, outside sales, and the Client Services team • Manage leads, generate bids, and prepare quotes in accordance with SGS standards • Respond to client inquiries in a timely manner • Use exceptional verbal and written communication skills to discuss SGS capabilities • Answer client questions and provide supporting documentation via email • Conduct discovery sessions with both qualified and unqualified leads • Develop leads and convert into sales • Bid follow up to determine outcome • Close sales and achieve revenue target • Maintain lead and client inquiry database in CRM • Assess client needs against capabilities of SGS • Represents SGS professionally and ethically in the marketplace • Continually develops personal selling skills

🎯 Requirements

• Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental Science (Required) • Entry level with 0-2 years of experience. Industry experience a plus, but not required (Preferred) • Good organizational skills and the ability to multitask in a fast-paced environment (Required) • Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally (Required) • Strong leadership, self-initiative, resource utilization, excellent problem solving and time management skills (Required) • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals (Required) • Active listener and excellent customer service skills (Required) • Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization (Required) • Proficient in Microsoft Windows suite, LinkedIn and CRM Software (Required) • Ability to lift/carry/push or pull upwards of 20 lbs on an occasional basis (Required)

🏖️ Benefits

• SGS is an Equal Opportunity Employer • Professional development opportunities