Key Account Manager – Clinical Research

Job not on LinkedIn

November 1

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Logo of SGS

SGS

Compliance • SaaS • Sustainability

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

10,000+ employees

Founded 1878

📋 Compliance

☁️ SaaS

📋 Description

• Be the go-to contact for key clients, building trust and delivering value. • Develop and execute strategic account plans to meet sales targets and uncover new opportunities. • Lead regular business reviews to align on goals, address challenges, and propose tailored solutions. • Collaborate across departments to ensure seamless service delivery and an exceptional client experience. • Identify upselling and cross-selling opportunities to maximize client potential. • Stay ahead of market trends and competitor activity to proactively guide your strategy. • Manage contract negotiations, renewals, and pricing in partnership with our business development team. • Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. • Align internal stakeholders with account strategies to unlock new business opportunities.

🎯 Requirements

• A Bachelor’s or Master’s degree in Business Administration, Life Sciences, or a related field. • Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting. • Strong understanding of the drug development process. • Fluent in English (written and spoken). • Proficiency in Microsoft Office and CRM tools. • A strategic mindset, strong business acumen, and a passion for client success. • Excellent communication, negotiation, and interpersonal skills. • Analytical thinking and data-driven decision-making. • A proactive, self-motivated attitude with the ability to work both independently and collaboratively. • Willingness to travel to meet clients when needed.

🏖️ Benefits

• A warm, inclusive, and supportive work environment where your voice matters. • Space to share your ideas and shape the future. • Work that has a real impact on millions of lives. • A chance to grow your career while fulfilling your purpose.

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