Senior Project Manager, IT

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November 6

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Shake Shack

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B2C • eCommerce • Retail

Shake Shack is a modern-day 'roadside' burger stand known for its delicious burgers, chicken sandwiches, hot dogs, crinkle-cut fries, frozen custard, shakes, beer, wine, and more. The company focuses on providing a premium casual dining experience with an emphasis on fresh, simple, high-quality food at a great value. In addition to its food offerings, Shake Shack engages with customers through various seasonal promotions, gift card offerings, and festive merchandise. The company is committed to customer privacy and uses data and cookies to enhance user experience on its digital platforms.

5001 - 10000 employees

Founded 2004

👥 B2C

🛍️ eCommerce

🛒 Retail

📋 Description

• Responsible for delivery of technology projects including project management and tasks of new shack openings, remodels, system renewals, and maintenance initiatives. • Ensure continuous alignment with IT leadership and key business stakeholders. • Manage projects, service providers, and implementation partners balancing time, scope, money, and tasks appropriately. • Ensure and maintain strong relationships and communication with Operations, Development, Design, Facilities, and IT teams in addition to critical vendors. • Establish criteria, process, and direction for ensuring all delivered projects are of high quality and performance. • Manage and mentor a team of FTEs and vendor resources to achieve business and personal career goals. • Create a culture towards owning full end to end delivery of quality projects and experiences to effectively deliver towards corporate goals.

🎯 Requirements

• Successful track record of working in cross-functional environments delivering projects on time and budget. • Demonstrated track record of successful project management and delivery in store infrastructure setting including POS and networks. • Worked previously in QSR or Retail. • Experience working with project management and communication tools like Lucernex, Jira, SmartSheet, Excel, and Powerpoint • Excellent communication and relationship building skills. • Demonstrated experience planning and forecasting capital project technology and labor costs. • Strong ability to manage team, projects, vendors, issues, and tasks through periods of significant change.

🏖️ Benefits

• Weekly Pay and Performance bonuses • Shake Shack Meal Discounts • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more • Medical, Dental, and Vision Insurance* • Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1 • Pre-Tax Commuter and Parking Benefits • Flexible Spending and Dependent Care Accounts*