Sharebite is the leading food benefits platform designed for the modern workforce. The world's best companies use Sharebite to elevate employee engagement. Our clients include category-leading companies across the financial services (top-tier investment banks, private equity, hedge funds, real estate), legal (Vault 100 law firms), tech, consumer brands, consultancy, media, agency, education, government, and other sectors.

Core to our mission is the belief that each and every one of our stakeholders must benefit from the existence of Sharebite. Every order placed on our platform results in a donation made to alleviate childhood hunger in local communities, via our partnership with Feeding America & City Harvest.

Visit sharebite.com to learn more about how your company can improve employee engagement, while also making a difference for small businesses and society.

Sharebite

Business Operations & Strategy

• As the Salesforce Business Analyst, you’ll play a vital role on our Revenue Operations team
• You will work closely with team leads across the company and report to our Head of Revenue Operations
• You will oversee the development and day-to-day management of our Salesforce Administrator
• The Salesforce Business Analyst should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority
• We are looking for someone with a deep understanding of the Salesforce platform
• The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms
• This is a varied business facing role
• You will be responsible for managing Salesforce configuration changes, identifying and gathering requirements, and proposing technical solutions
• You will own the communication of any platform changes to end users and stakeholders
• The Salesforce Business Analyst will actively monitor and improve user adoption through new user and ongoing user training
• Manage internal data to improve Salesforce data quality, implementing rules and automation as needed
• Conduct proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Efficiently address and resolve support tickets
• Manage integrated applications and third party suppliers including Outreach, Chili Piper, Spekit, Ambition, and others

Salesforce Business Analyst

Account Executive

• Own valuable restaurant partnerships
• Collaborate with partners to help them grow their business
• Provide exceptional data-driven consultation and support
• Focus on post-sale logistics
• Build tools and processes to drive forward partnership KPIs
• Solve problems and gather feedback to improve the product and operations
• Maintain high touch communication channels
• Execute onboarding and training sessions
• Maximize account growth through account strategies and plans
• Manage multi-location contracts

Enterprise Restaurant Account Manager

• Build strong, mutually beneficial partnerships with restaurant accounts
• Anticipate restaurant decisions
• Understand restaurant needs
• Drive operational improvement
• Analyze portfolio KPIs
• Collaborate with cross-functional teams
• Act as ambassador for Sharebite mission
• Proven track record in account management or client service-related role
• Personable & Professional
• Attention to detail
• Exceptional communication skills
• Collaborative team player
• Organized and efficient
• Startup hustle and energy
• Proficiency in Salesforce (Preferred)
• Project Management skills (Preferred)
• Basic query building (SQL) (Preferred)
• Experience in the food tech space (Preferred)

Restaurant Account Manager

Sales

• Identifying prospective customers and conducting research to formulate effective messaging
• Engaging prospects through strategic outreach sequences
• Partnering with Account Executives to schedule prospect meetings
• Shadowing discovery calls
• Collaborating with the Marketing team
• Using CRM (Salesforce) to manage accounts, prospects, and opportunities
• Staying up-to-date on market trends
• Collaborating with the sales team
• Leveraging tools like Salesforce (SFDC), Outreach, Zoominfo, and Sales Navigator
• Building a book of business

Sales Development Representative

• Onboarding and implementation of corporate clients
• Management of client accounts
• Contract renewal cycle management
• Identification of upsell opportunities and presenting additional solutions from Sharebite's portfolio
• Devise and execute account strategies and plans to maximize account growth
• High touch client service, including escalation and coordination of support issues
• Onboard new team members and participate in their training sessions
• Provide feedback to the corporate sales and account management / customer success teams

Remote Jobs at Sharebite

Sharebite

Salesforce Business Analyst

Sharebite

Enterprise Restaurant Account Manager

Sharebite

Restaurant Account Manager

Sharebite

Sales Development Representative

Sharebite

Corporate Account Manager

Sharebite