Sharecare
1001 - 5000 employees
Founded 2010
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
💰 $425M Post-IPO Equity on 2021-07
Healthcare Insurance • SaaS • Wellness
Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.
Care Advisor
🕒 May 26
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Sharecare
1001 - 5000 employees
Founded 2010
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
💰 $425M Post-IPO Equity on 2021-07
Healthcare Insurance • SaaS • Wellness
Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.
📋 Description
• Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment. • Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction • Document accurate and complete notes of all family and caregiver interactions in CareLinx’s EHR system • Work collaboratively and professionally with other team members and teams within CareLinx
🎯 Requirements
• High school diploma or equivalent, required • Some college-level coursework, preferred • At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment. • Previous healthcare experience preferred
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements
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