Credit & Collections Specialist

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio • Provide resolution of issues related to billing inquiries, disputes • Identify, research, and resolve collection issues in a timely manner • Provide assistance with unidentified payment applications • Meet company deadlines for month end close responsibilities • Assist with updating and improving documentation of policies and procedures related to assigned responsibilities

🎯 Requirements

• Minimum 2 years of Accounts Receivable and/or Collections experience • High school diploma/GED required (Associate degree in a business-related field preferred) • Experience in handling escalated research situations • Excellent verbal and written communication skills • Intermediate knowledge of MS Outlook, MS Word, and MS Excel • Self-starter capable of adapting to meet fast paced and changing business needs • Ability to function in a collaborative, team-oriented environment • Exceptional organizational and communication skills • Ability to manage multiple priorities

🏖️ Benefits

• Equal Opportunity Employer • E-Verify user