Health Coach

🕒 May 29

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals • Engage and support members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions • Participate in the following types of telephonic calls: Engagement (inbound and outbound), Coaching (inbound and outbound), Chase (outbound) • Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors • Support operational aspects of the assigned area to meet the organization's customer requirements • Adhere to a schedule and caseload to support success and connectivity of member interaction • Participate in daily and monthly meetings for updates and to present findings and insight • Note and track the members' progress and efficacy of program

🎯 Requirements

• Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) • 1 -2 years of related experience required; experience in a customer service role preferred • Proficiency in computer data entry and Microsoft Office • Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time • Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired • Ability to work independently and prioritize a moderate workload with minimal supervision • Adaptability to schedule changes on an as-need basis • Hard-wired internet connection is necessary as WIFI is not permitted.