Manager, Operations – Medical Record Retrieval

🕒 April 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Ensure all required tasks are performed in a consistent, timely, and highly professional manner • Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation • Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations • Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably • Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees • Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information • New client implementation and customized project management to meet client needs • Prepare monthly portfolio presentations for senior leadership • Assist in the development of annual budgeting and fiscal planning as required • Identify opportunities for growth and facilitate the development of new relations on existing accounts or new accounts

🎯 Requirements

• Bachelor’s degree and prior experience, preferred • Extremely team oriented • High proficiency in Microsoft products required, Outlook, Word and Excel • Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines • Superior communication skills • Outstanding customer service with strong negotiation skills • Detail oriented, with strong analytical skills and effective problem-solving skills • Ability to handle confidential materials and information in a professional manner • Availability to travel as needed; could be extensive and include overnight stays

🏖️ Benefits

• Health insurance • Paid time off • Professional development