Medical Records Support Specialist, Release of Information

September 6

Apply Now

Receive Emails with Similar Jobs

Sharecare

WebsiteLinkedInAll Job Openings

Healthcare Insurance • SaaS • Wellness

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $425M Post-IPO Equity on 2021-07

📋 Description

• Review Requests for Records and the documents sent in response to the request. • Data Entry of Essential information for release. • Evaluate requests utilizing established quality control workflows. • Communicate with partnering departments to answer questions and resolve issues with requests. • Research and resolve workflow and record issues quickly to ensure timely delivery. • Identify and escalate critical and important issues to leads, managers, or directors in a timely manner. • Maintain queue turnaround time of one business day. • Meet established individual production and quality goals. • Support other queues, primarily in Central Operations, as shifting needs of the business require. • Support training of other colleagues as needed. • Carry out responsibilities in accordance with policies and procedures, including HIPAA, state/federal regulations related to operations and labor regulations.

🎯 Requirements

• Minimum of 2 years' experience in medical records or related experience preferred. • Basic computer literacy and previous experience with Microsoft tools such as Outlook, Word, and Excel. • Previous training in HIPAA laws and regulations. • Minimum typing speed of 40 words per minute. • Required to pass an industry related course and exam within six months of hire. • Ability to work in a fast-paced, production-oriented environment. • Ability to work well in a small team environment, work independently and be productive with little supervision. • High level of reliability, productivity, and professionalism. • Excellent communication skills with a professional and respectful manner. • Superior attention to detail skills.