Business Intelligence Analyst

🕒 May 21

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Sherweb

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

Sherweb is a cloud distribution and partner platform that provides a marketplace, billing and provisioning control panel, self-service portals, and integrations to help managed service providers (MSPs) and resellers sell, deploy, and manage cloud solutions. The company offers professional services (onboarding, helpdesk, NOC, MDR), Microsoft Cloud Solution Provider expertise, cybersecurity and continuity tools, and flexible partner programs including white-label, co-branded, and advisor options, backed by 24/7 human support and strategic account management.

📋 Description

• Create new reports, dashboards, indicators, and metrics to track existing and new business needs for the Client Experience Team • Contribute to the business objective by providing trends, risks and opportunities in a timely matter to help the business optimize the tickets • Collaborate with Executive to understand business objectives and translate them into data requirements • Analyze and understand the departments you support to act as the person of reference for questions on insights and data accuracy • Propose and recommend improvements in the actual reporting of the assigned departments to enhance the insights generation • Share the insights gained from analysis with the company to increase the general knowledge of the company • Leverage the Fabric One Lake environment to optimize and transform data for each request • Leverage actual and new sources to provide added value insights

🎯 Requirements

• University degree in Business Intelligence, Computer Science, or Statistics • Minimum of 3 years of experience in data analysis or statistical analysis • Experience in Client Experience, Support • Analytical thinkers with a strategic mindset • Strong ability to learn new technologies, tools and business domain • Ability to analyze and make recommendations • Good knowledge of Fabric • Advanced proficiency in BI tools, Power BI, DAX, PowerQuery and other programming languages for querying • Good proficiency in English, both oral and written.

🏖️ Benefits

• A fast-paced work environment that adapts to you • Beautiful offices for meetups and collaborative work (Sherbrooke and downtown Montréal) • State-of-the art technology and tools • A results-oriented culture where talent, action, and thinking outside the box are given due recognition • Generous and caring colleagues of various professional and cultural backgrounds • Opportunity to recommend quality talent from your network through our generous referral program • A flexible total compensation offer • Vacation time that considers your previous experience • Advanced paid hours to recharge your batteries (holidays and mobile days) • A corporate discount program to help you save at merchants in your community • Considerable growth opportunities • Proximity to your direct manager and open, honest communication to support your development • Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career • “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.