Product Agent

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sherweb

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

Sherweb is a cloud distribution and partner platform that provides a marketplace, billing and provisioning control panel, self-service portals, and integrations to help managed service providers (MSPs) and resellers sell, deploy, and manage cloud solutions. The company offers professional services (onboarding, helpdesk, NOC, MDR), Microsoft Cloud Solution Provider expertise, cybersecurity and continuity tools, and flexible partner programs including white-label, co-branded, and advisor options, backed by 24/7 human support and strategic account management.

📋 Description

• Coordinate the creation of product offers and ensure all required parameters are captured accurately. • Request and coordinate product name and description translations. • Maintain product pricing across internal platforms and price lists. • Coordinate price changes for product catalogs and subscriptions. • Update pricing documentation and quote tools. • Request the creation of discounts, promotions, and promo codes. • Act as a liaison between Product, Sales, Billing, and Operations teams. • Investigate and resolve discrepancies related to products, billing, and customer incidents. • Support manual usage reconciliations, quantity uploads, and data mappings. • Identify operational inefficiencies and contribute to the automation and optimization of recurring processes. • Participate in product go-to-market execution and operational readiness activities.

🎯 Requirements

• 2–4 years of experience in an operational, product operations, business operations, coordination, administration, or similar role. • Experience working in cross-functional environments and collaborating with multiple stakeholders. • Experience managing data, pricing, catalogs, reporting, or operational processes is considered a strong asset. • Experience in SaaS, technology, telecommunications, or fast-paced environments is considered an asset. • Excellent English communication skills, both written and spoken. • Excellent knowledge of Microsoft Office, particularly Excel. • Knowledge of Office 365 and Power BI (or other BI tools) is considered an asset. • Comfortable working with multiple systems, tools, and operational platforms.

🏖️ Benefits

• A fast-paced work environment that adapts to you • A friendly and diverse work culture with inclusion and equality at heart of our actions • State-of-the art technology and tools • A results-oriented culture where talent, action, and thinking outside the box are given due recognition • Annual salary review based on performance • Generous and caring colleagues of various professional and cultural backgrounds • A flexible total compensation offer • Vacation time that considers your previous experience • Advanced paid hours to recharge your batteries (holidays and mobile days) • Flexible benefits plan that adapts to your needs • Flexible savings fund options • A monthly home internet allowance • Considerable growth opportunities • A career path with opportunities to learn and grow • Proximity to your direct manager and open, honest communication to support your development • Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career • “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year