Managed Services Engineer – Azure

🕒 April 16

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Design, deploy, and support Qumulo file storage clusters in Microsoft Azure • Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks • Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues • Optimize storage environments for performance, resiliency, security, and cost efficiency • Lead and contribute to managed services projects and service improvement initiatives • Engage directly with customers through meetings, incidents, change requests, and project delivery • Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations • Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics • Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments • Track time and document work accurately in SHI systems • Participate in audits, compliance activities, and a rotating on‑call schedule • Escalate complex issues and collaborate with senior engineers and architects when needed • Provide support and guidance to lower‑tier engineers as needed

🎯 Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience • 3–5 years of experience in a managed services or Azure‑focused engineering role • Hands‑on experience supporting production Azure storage environments • Experience using version control systems (Git, Azure DevOps) • Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months • ITIL v3+ certification, or ability to obtain within 6 months

🏖️ Benefits

• Health, wellness, and financial benefits • Continuous professional growth and leadership opportunities • World-class facilities and the technology you need to thrive – in our offices or yours