Staff Field Solutions Engineer

🔥 11 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $180k - $270k / year

⏰ Full Time

🔴 Lead

🔧 Field Service Engineer

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Shield AI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🤖 Artificial Intelligence

🚀 Aerospace

🎖️ Defense

Artificial Intelligence • Aerospace • Defense

Shield AI is a leading developer of AI-driven military solutions, focusing on enhancing mission autonomy and battlefield awareness. Their platform, Hivemind, enables rapid deployment of intelligent systems for various defense applications, including drone operation and surveillance. With a commitment to utilizing advanced technology, Shield AI aims to protect service members and civilians by revolutionizing defense technologies through autonomous systems.

📋 Description

• Support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region. • Serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. • Partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development. • Provide strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems.

🎯 Requirements

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles. • Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems. • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings. • Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows. • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback. • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences. • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams. • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers. • Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment. • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings. • Ability to obtain and maintain a U.S. security clearance.

🏖️ Benefits

• Pay within range listed + Bonus + Benefits + Equity • Temporary benefits package (applicable after 60 days of employment)