Pharmacy Refill Technician

🔥 1 hour ago

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Logo of Shields Health Solutions

Shields Health Solutions

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

Shields Health Solutions is a company that specializes in providing integrated specialty pharmacy solutions. They focus on eliminating disruptions in patient care by offering a comprehensive model that bridges the gap between patients and the specialty medications they need. Shields Health Solutions partners with healthcare providers and drug manufacturers to optimize the impact of specialty pharmacy services. Their approach leverages a clinical model, expert care teams, and a proprietary technology platform to improve patient access to specialty drugs, while reducing the overall cost of care. Shields Health Solutions aims to enhance patient experiences and health outcomes through their innovative solutions in specialty pharmacy integration.

📋 Description

• Provide integrated support to pharmacy staff and Shields Health Solutions Liaisons • Ensure accurate and timely filling and delivery of specialty medications • Place outbound calls to patients and assist them through the refill process • Answer, resolve and triage inbound inquiries • Clarify prescription orders with pharmacist and/or clinician • Proactively coordinate medication refills including data entry • Manage, organize, and update relevant data using database applications • Participate in process improvement initiatives

🎯 Requirements

• Required Licensure/Certification: State registered as a pharmacy technician and national certification preferred • Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician • Education: High school diploma or GED required • Strong interpersonal communication skills • Strong phone skills • Highly proficient in Microsoft Office particularly Excel and Word • Strong organizational skills a must

🏖️ Benefits

• Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) • Participation in educational opportunities • Equal employment opportunities to all employees and applicants for employment • Assistance or accommodation during the application or interview process

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