Strategic Customer Partner, Health Insurance

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November 17

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Shift Technology

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Artificial Intelligence • Insurance • SaaS

Shift Technology is a company that specializes in AI-driven solutions for the insurance industry. They offer a variety of products designed to optimize critical insurance decisions, with a focus on fraud detection, risk detection, and claims management. Leveraging deep insurance expertise and advanced artificial intelligence technology, Shift Technology helps major insurance providers across the globe improve decision-making accuracy and efficiency. Their solutions are highly reliable, secure, and capable of providing clear explanations for each decision made, supporting compliance efforts in areas like AML/KYC. Trusted by some of the top insurers worldwide, Shift Technology has established itself as a leader in the field of AI for insurance.

201 - 500 employees

Founded 2014

🤖 Artificial Intelligence

☁️ SaaS

💰 $220M Series D on 2021-11

📋 Description

• Drive retention and growth of clients by understanding their business needs and helping them attain their goals (combined ratio, NPS, etc.) • Enable successful roll-out of Shift technology solutions to insurers, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in-person • Maintain a cadence of communicating with Insurance Claims, Fraud, or Underwriting leaders about their adoption trends, sentiment, and mining opportunities for deeper engagement • Collaborate closely with Sales, Data Science, Project Managers, Partners to support customers, drive the roadmap and run governance, secure renewals and expansion opportunities • Identify opportunities within your client’s Fraud Detection and Claims management strategy that can be improved via incremental usage of Shift’s products and services; • Represent the voice of the customer to inform our sales process and product roadmap

🎯 Requirements

• Ideally 5+ years of experience in the insurance industry (internal or external as consultant) • Or 5+ years SaaS experience managing key & large accounts in the insurance industry • Previous experience in Health insurance would be a big plus • High interpersonal skills; you know how to create relationships within the Insurance industry and are able to address strategic topics with high-level stakeholders (Manager, Directors and C-Levels) • Excellent communication skills, including oral written, and non-verbal; you know how to make complex things feel simple; • Can evolve in a fast-paced and rapidly changing environment; • Are a French native speaker and fluent in English

🏖️ Benefits

• Flexible remote and hybrid working options • Competitive Salary and a variable component tied to personal and company performance • Company equity • Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth • Generous PTO and paid holidays • Mental health benefits • 2 MAD Days per year (Make A Difference Days for paid volunteering)