Account Manager – Existing Customers

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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🗣️🇩🇪 German Required

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Logo of Shiftmove

Shiftmove

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Shiftmove is a comprehensive fleet management software platform that simplifies mobility operations for businesses. It provides a holistic interface for monitoring vehicle performance, compliance, and logistics, ensuring efficiency and strategic decision-making. With features like real-time tracking, digital logbooks, and automated processes, Shiftmove helps organizations manage their fleets while adhering to legal requirements and improving profitability.

📋 Description

• Take commercial ownership of an existing customer portfolio • Secure and strategically develop long-term customer relationships through renewals, upselling, and cross-selling • Manage a portfolio of mid-market customers and selected enterprise accounts • Prioritize opportunities and risks and define clear next steps • Own the renewal of existing contracts, from preparing proposals through price negotiations to closing • Identify and develop upsell and cross-sell opportunities in collaboration with the Customer Success team • Communicate with various customer-side stakeholders and manage complex decision-making processes • Document relevant developments in Salesforce and Planhat • Keep opportunities up to date and create realistic pipeline forecasts • Take independent responsibility for the commercial growth and development of assigned accounts

🎯 Requirements

• Approximately 2–4 years of experience in B2B sales, ideally in a SaaS or subscription-based environment, such as Account Management, Existing Customer Sales, or as an Account Executive • Experience independently conducting sales conversations, commercial negotiations, and successful closings, ideally involving deals in the five-figure range • Experience managing and commercially developing a larger customer portfolio • Ability to effectively prioritize accounts and opportunities • Proactive identification of business opportunities and revenue potential • Experience with, or the ability to apply, consultative selling • Openness to feedback, continuous development, and new approaches • German at C2 level • English at least at B2 level • Experience with Salesforce and Planhat for pipeline documentation, opportunity management, and forecasting

🏖️ Benefits

• 30 days of annual leave • Workation: Work remotely from anywhere in the world for up to 6 weeks per year • Dog-friendly office • €2,000 annual budget for personal and professional development • Flexible benefits: Urban Sports Club, Hrmony, JobRad, or a subsidy for the Deutschlandticket/BVG ticket • One Mental Health Day plus access to nilo.health • Free lunch once a week • Team breakfast every two weeks • Snacks and drinks available around the clock • Remote work from anywhere in the world for up to 6 weeks per year

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