Shimadzu France
51 - 200 employees
Founded 2002
🔬 Science
🔧 Hardware
🤝 B2B
Science • Hardware • B2B
Shimadzu France is the French subsidiary of Shimadzu Corporation providing analytical and measuring instruments, laboratory systems, consumables and technical support to research, industrial and clinical laboratories. Its product portfolio includes GC‑MS, LC‑MS, ICP‑MS, FTIR spectrometers, MALDI bench instruments and related consumables, along with services for installation, maintenance and application-specific solutions aimed at R&D, quality control and analytical testing.
Customer Service Engineer
Job not on LinkedIn
🕒 October 29, 2025
🗣️🇫🇷 French Required
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Shimadzu France
51 - 200 employees
Founded 2002
🔬 Science
🔧 Hardware
🤝 B2B
Science • Hardware • B2B
Shimadzu France is the French subsidiary of Shimadzu Corporation providing analytical and measuring instruments, laboratory systems, consumables and technical support to research, industrial and clinical laboratories. Its product portfolio includes GC‑MS, LC‑MS, ICP‑MS, FTIR spectrometers, MALDI bench instruments and related consumables, along with services for installation, maintenance and application-specific solutions aimed at R&D, quality control and analytical testing.
📋 Description
• Install analytical instruments and software at customer sites (chromatography systems, mass spectrometry couplings, spectrophotometers, TOC meters) • Provide advice to users and train them on analytical instruments • Perform troubleshooting on SHIMADZU equipment sold to customers through reliable diagnostics, thorough repairs, and preventive recommendations • Conduct maintenance of equipment via preventive and/or corrective service visits • Ensure customer satisfaction by resolving all technical issues encountered using your assistance and technical expertise • Apply applicable health and safety rules, especially at customer sites.
🎯 Requirements
• Excellent command of techniques related to spectrometry, chromatography, and mass spectrometry coupling (LC/LC‑MS) • Expertise in after‑sales service techniques and customer relations • Ability to undertake frequent travel within the assigned geographic area • Ability to work variable hours • Proficiency in English • Comfortable with IT tools (Microsoft Office suite and internal software)
🏖️ Benefits
• Remote work • Company car • Laptop • Mobile phone • Work‑from‑home allowance • Health insurance • Meal vouchers • Employee well‑being / Quality of Work Life initiatives
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