Forward Deployed Engineer III

🕒 June 3

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Logo of ShipBob, Inc.

ShipBob, Inc.

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $200M Series E on 2021-06

eCommerce • Logistics • SaaS

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

📋 Description

• Employee lifecycle automation: new hires, role changes, terminations, transfers, and leave. Eliminate the manual coordination that currently runs on emails and spreadsheets by building automated task orchestration with SLAs, escalation paths, and audit-ready logs. • Comp planning infrastructure hardening: access controls, versioning, approval workflows, and AI-assisted benchmarking across our SecureSheets environment. • Build a unified People analytics layer connecting ADP Workforce Now, Greenhouse, and Lattice into a governed data model that gives People leaders real workforce intelligence. • Performance and goals connectivity: build the data infrastructure that links performance data in Lattice to workforce decisions. • Spend your first 60 days embedded across every People sub-function, listening, mapping, and building a prioritized automation backlog that you own and execute against. • Establish logging, monitoring, and alerting infrastructure for all automations. Publish reusable modules to the Automation Hub. • Document all production automations to handoff-ready standard. Ensure every automation touching sensitive data has Legal sign-off and complies with HIPAA and PII governance requirements. • Additional duties and responsibilities as necessary.

🎯 Requirements

• 5-8 years working with enterprise HR systems (ADP, Workday, SuccessFactors, or equivalent) at an integration or implementation level, not just as an end user. • Demonstrated experience building and deploying AI-assisted workflows in production. Not demos, not proofs of concept, but things that run. • Sound API integration skills: you have built RESTful integrations from scratch, handled auth and error states, and built things that do not break silently. • Real depth in access control design for sensitive data. Working knowledge of HIPAA requirements and hands-on experience implementing role-based access controls in systems handling PII. • Process thinking: you can take an undocumented, messy workflow and produce a clean system flow that exposes every failure mode before you write a line of code. • High agency. You do not need a fully scoped project list to operate. You find the work. • Experience with Greenhouse ATS at an API or integration level, preferred. • Background in comp planning tools or sales incentive software, preferred. • Familiarity with iPaaS platforms (Workato, Zapier, Boomi) in addition to direct API work, preferred. • Experience at a high-growth, operationally complex company (logistics, e-commerce, manufacturing), preferred.

🏖️ Benefits

• Medical, Dental, Vision & Basic Life Insurance • Paid Maternity/Parental Leave Program • Paid Holidays & Flexible Time Off Program • Paid Sick Leave • Wellness Days (1 day/quarter) • 401K Match • Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ • See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

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